Qualtry Reviews

My order was taking longer than expected to reach my home so I sent an because I didn't receive tracking information. I never received a reply email. Once my order did finally arrive it was incorrect! I took a picture of what I ordered and paid for and a picture of what I received; I emailed them both to the seller requesting a refund because it was too late to get a replacement. I still haven't heard anything back yet. Now it's Christmas and I'm one gift short.

I ordered 4 pillows 3 were good one one was totally wrong and the names were not complete.

One of my orders was spelled incorrectly :(

Just okay.

Overall the quality is nice, however, it was a little misleading on what I thought were my options to personalize.. the options for personalization give you multiple lines to fill in and where I left N/A on the lines that didn’t apply for the option I chose, apparently I was wrong thinking I had 3 lines to personalize. Maybe I didn’t read clear enough but also don’t think the directions on what each individual design requires is not clearly defined. & just for a timeframe reference, the item took about 6 weeks to get delivered.

I would never order from this company again !! The wood of the hammer has big gouges in it and chunks of wood missing. I'm so embarassed by the horrible quality, I won't be giving it as a Christmas gift as I had intended.

Ordered Dec 2 for a christmas gift... It is still not here

I love the pillow and the names,but the zipper is too short to get a pillow insert in. I had to use stuffing.

Like the item, BUT it took 26 days and 1 inquiry from date of order to receive it.

Love this pillow cover!

This is a perfect gift for a grandparent!

I too ordered a pillow case on Nov 28 for a Christmas gift. Site indicated would ship by Dec 13. Since Dec13, USPS site indicated still waiting for package. I emailed Qualtry on Dec 18 with no response to date. I contacted Jane, who also contacted Qualtry and STILL no response. Will be requesting a refund. Very disappointed with this shop.

I ordered 3 pillow covers. All 3 pillows are messes up. The city and my last name are spelled incorrectly. I double checked my and my husband double checked behind me before I submitted. I really liked the cases, but they are useless.