Qualtry

Qualtry Reviews

16,032 Customer Reviews

Pleasant Grove, UT

Member since April 2014

Average Rating

Overall Score
4.3 out of 5

Rating Breakdown

16,032 total reviews
5
11,759 (73%)
4
1,441 (9%)
3
700 (4%)
2
482 (3%)
1
1,650 (10%)

Personalized Hammers For Dad

Rating:

I never received my order!

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Does not recommend
Verified buyer from
Chapel Hill, NC

Personalized Names Tote Bag For Moms

Rating:

Love the bag!

Recommends this product
Verified buyer from
Hickory, NC

Personalized Glass Lanterns

Rating:

Beautiful very pleased with engraving

Recommends this product
Verified buyer from
Aurora, CO

Personalized Extra Large Cork Trivet | 11.5"

Rating:
Rated 5 out of 5 stars
Verified buyer from
Tuckerman, AR

Personalized Throw Pillow Cover For Family

Rating:

So adorable....

Recommends this product
Verified buyer from
Riverton, UT

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Worton, MD

Personalized Kids Beanies

Rating:

Absolutely the cutest! Monogram was perfect!

Recommends this product
Verified buyer from
Valley Grande, AL

Personalized Mini Bamboo Serving Boards | 8 Designs

Rating:

Item was personalized incorrectly AND qualtry has still not answered my emails.

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Does not recommend
Verified buyer from
Spring Hill, TN

Personalized Art Kit

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Ashland, NE

Personalized Art Kit

Rating:

Terrible experience! Ordered this for my daughter’s Christmas present in the end of November. The manufacturer promised ship date of 12/13. I began emailing to ask about shipment on 12/15 and never received answer. I had to ask Jane to step in and finally heard back that i would receive it by 12/24. Just recieved tracking notification that it will arrive AFTER Christmas. Way to ruin my little girl’s Christmas. The worst!

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Verified buyer from
Furlong, PA

Personalized Art Kit

Rating:

I haven’t received this yet and have had problems with the seller

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Does not recommend
Verified buyer from
Brunswick, OH

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Eldon, MO

Personalized Glass Lanterns

Rating:

Beautiful item but when it arrived, the glass was broken and the latch on the door was broken. I’m sure it was the delivery, but perhaps there is a better way to package a fragile item like this one.

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Hampshire, IL

Custom Porcelain Ornaments

Rating:

They were both off center

Verified buyer from
Hudson, IL

Personalized Extra Large Cork Trivet | 11.5"

Rating:
Rated 5 out of 5 stars
Verified buyer from
New Bern, NC

Personalized Throw Pillow Cover For Family

Rating:

This pillow cover turned out amazing!! The quality of the fabric is great. Made a wonderful gift with all of my nieces and nephews names!!

Verified buyer from
McIntyre, GA

Personalized Art Kit

Rating:

Love our art cases!

Verified buyer from
Red Wing, MN

Personalized Jumbo Sports Bags For Kids

Rating:

I ordered two Jumbo sports bags a month before Christmas and two small ribbon bags were sent and personalized instead arriving 2 days before Christmas. Included was a note saying sorry what you ordered was out of stock so we sent this instead. I am extremely unhappy I wasn't made aware they were out of stock so I could cancel my order instead of getting products I have no use for.

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Red Wing, MN

Personalized Throw Pillow Cover For Family

Rating:

If I could leave zero stars I would. Do NOT purchase from this seller. I did not receive my items and the seller would never respond to the 8 emails I sent. Terrible. These were Supposed to be thoughtful Christmas gifts. Instead I had to get gifts that were not as meaningful.

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Thomasville, NC

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Verified buyer from
Wolfforth, TX