Qualtry

Qualtry Reviews

16,032 Customer Reviews

Pleasant Grove, UT

Member since April 2014

Average Rating

Overall Score
4.3 out of 5

Rating Breakdown

16,032 total reviews
5
11,759 (73%)
4
1,441 (9%)
3
700 (4%)
2
482 (3%)
1
1,650 (10%)

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Asheboro, NC

Personalized Glass Lanterns

Rating:

Very disappointed!! The lanterns were very nice but I received 4 laterns with names that I had never ever heard off. The email has been blocked to contact them! I ordered around 11/24 and received 12/20 late. Pulled out the 23rd to wrap and discovered the order was not mine. I am sure someone else out there is upset as well.

Seller Response

Hi There, Im sorry to hear about the error on your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Does not recommend
Verified buyer from
Smiths, AL

Personalized Kids Beanies

Rating:

Ordered on 11/30 and still haven’t received. Very disappointed as it was a Christmas gift for my niece.

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
San Antonio, TX

Personalized Glass Lanterns

Rating:

Came just in time for Christmas!! My mother in law loved it.

Recommends this product
Verified buyer from
San Antonio, TX

Personalized Names Tote Bag For Moms

Rating:

The bag I received had colored hearts along the bottom and different lettering for the names - not at all what is pictured and what I ordered. I have emailed the seller.

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Decatur, IL

Personalized Kids Beanies

Rating:

Ordered on 11/30 and won’t arrive until 12/26. These were supposed to be Christmas presents. Not a happy customer.

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Helotes, TX

Personalized Farmhouse Christmas Tea Towels

Rating:

Ship date was changed so I did not get in time to give as a gift. Contacted seller, no reply. Received item and all the lettering and design is crooked— contacted seller and still have not received a response!

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Talbott, TN

Personalized Throw Pillow Cover For Family

Rating:

The pillow cover was very nice material, very sturdy. The writing looked very cool. Love these!

Recommends this product
Verified buyer from
Ossian, IN

Personalized Wooden Cases Artistic Design | Free Shipping

Rating:

Was very late and never got a response from qualtry. Nonetheless it is a nice phone case when Jane had to email the company themselves.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Verified buyer from
West Hartford, CT

Personalized Farmhouse Pillow Cover

Rating:

Exactly as pictured. LOVE IT!!

Recommends this product
Verified buyer from
Richland, MO

Personalized Glass Lanterns

Rating:

Awesome quality!

Verified buyer from
,

Personalized Throw Pillow Cover For Family

Rating:

Love this pillow! I contacted the seller because it didn’t look like the pillow was going to arrive in time for Christmas. They made it happen! I was so thankful.

Verified buyer from
,

Personalized Art Kit

Rating:

I ordered this item on November 30 and it was expected to ship by December 13. When it had not shipped by December 19, I reached out to the seller with no response. I then contacted Jane on December 23. Their solution was to cancel the order which was a Christmas gift for my nephew. I never asked for them to cancel. I just wanted an update. I am extremely upset with both Jane and the seller of the item as now I have no gift for my nephew.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Old Bridge, NJ

Personalized Farmhouse Pillow Cover

Rating:

Order came later that I thought but pillows are very cute!

Recommends this product
Verified buyer from
Littleton, CO

Personalized Glass Lanterns

Rating:

I still haven’t received this order

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Baton Rouge, LA

Personalized Christmas Medium Doormat | Decor & Gift

Rating:

I love the pattern and the color is vibrant.

Recommends this product
Verified buyer from
Rusk, TX

Personalized Names Tote Bag For Moms

Rating:

Bag received was not as pictured! Names in middle of bag and tacky hearts were at bottom. Very disappointed!!! Waiting to hear back from seller!

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Does not recommend
Verified buyer from
Granite Falls, NC

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Granite Falls, NC

Personalized Kids Beanies

Rating:

Ordered this Thanksgiving weekend and still haven’t received it. I contacted the company earlier. Waiting to hear back.

Seller Response

Hi There, I'm sorry to hear about the error on your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Lake Charles, LA

Personalized Extra Large Cork Trivet | 11.5"

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Lawton, OK