Qualtry

Qualtry Reviews

16,032 Customer Reviews

Pleasant Grove, UT

Member since April 2014

Average Rating

Overall Score
4.3 out of 5

Rating Breakdown

16,032 total reviews
5
11,759 (73%)
4
1,441 (9%)
3
700 (4%)
2
482 (3%)
1
1,650 (10%)

Personalized Extra Large Cork Trivet | 11.5"

Rating:

Cute, kinda took a long time to get, but came before Xmas so it’s all good.

Verified buyer from
Westmont, IL

Personalized Throw Pillow Cover For Family

Rating:

Great quality! So beautiful! A small bag of “fluff” from the craft store filled it perfectly and I can’t wait to give this to my MIL for Christmas

Recommends this product
Verified buyer from
Richmond, KY

Personalized Glass Lanterns

Rating:

So beautiful and very high quality!

Recommends this product
Verified buyer from
Richmond, KY

Personalized Names Tote Bag For Moms

Rating:

The bag I received had a completely different font and colorful hearts along the bottom that were not even an option on the order. The bag was flimsy and the straps were too long. I order a lot from jane.com but this company was sadly a disappointment.

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Does not recommend
Verified buyer from
Vero Beach, FL

Personalized Glass Lanterns

Rating:

Ordered 4 weeks before Xmas. Shipped within 10 days but then shipping never updated for 14 days. 3 emails to company no response. Emailed Jane who Immediately responded then a week later shipping updated and package showed up Xmas eve. But i needed it the Friday before for a gift. Was smaller than expected. There was broken glass in box but I couldn’t seem to find any glass broken on lantern

Seller Response

Our team has forwarded your feedback about the product to our management team in order to improve and offer better products to our customers! Thank you for helping our store to grow by sharing your thoughts with us.

Does not recommend
Verified buyer from
Coal city, IL

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Verified buyer from
Shelbyville, TN

Personalized Kids Beanies

Rating:

Very well made, and so soft! My granddaughter will love it!

Recommends this product
Verified buyer from
Marked Tree, AR

Personalized Farmhouse Pillow Cover

Rating:

So pretty!

Verified buyer from
Colts Neck, NJ

Personalized Throw Pillow Cover For Family

Rating:

Super fast shipping, arrived just as ordered

Recommends this product
Verified buyer from
Troy, MI

Personalized Throw Pillow Cover For Family

Rating:

A name was spelt wrong even with a note to remind about the odd spelling and still have not heard back from the company.

Seller Response

Hi There, I'm sorry to hear about the error on your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Paducah, KY

Personalized Farmhouse Pillow Cover

Rating:

Made exactly as wanted and arrived early. Great product to make your house, your home.

Recommends this product
Verified buyer from
, MI

Personalized Kids Beanies

Rating:

It never arrived! I needed it for Christmas.

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Does not recommend
Verified buyer from
Grayslake, IL

Personalized Throw Pillow Cover For Family

Rating:

Love! Love! Love!

Verified buyer from
Pinson, AL

Personalized Throw Pillow Cover For Family

Rating:

After 2 months, the writing on the pillows has faded. Also, these covers will not fit an 18x18 pillow like advertised. I was impressed at first, but after 2 months I would not recommend.

Verified buyer from
Warrenton, MO

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Verified buyer from
San Antonio, TX

Personalized Farmhouse Pillow Cover

Rating:

it’s amazing, can’t wait to put my pillow on display!

Recommends this product
Verified buyer from
Prosser, WA

Personalized Glass Lanterns

Rating:

Absolutely TERRIBLE!!! Showed up in horrible packaging, shattered glass. I’ve contacted the company twice and haven’t heard anything back. Filing fraud charges to my bank if I don’t hear back soon.

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Toledo, OH

Personalized Bamboo Pizza Board - FREE SHIPPING

Rating:

I have reached out to the seller multiple times. Before my item was received and afterwards. Seller never responded to any of my emails. I reached out about my order on when it would be shipped as seeing it was a Christmas gift. Ordered on December 2nd and received on December 21st. Once I received my item it was delivered in a then plastic shipping bag with no protection. Unfortunately because of this my item was broken upon arrival. I have emailed you twice about this since then. I either want a new item or a refund. You should really ship your item in bubble wrap or in a box. I’m very disappointed with the seller with the lack of response back to their customers and how the item was shipped.

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Lake Barrington, IL

Personalized Mini Bamboo Serving Boards | 8 Designs

Rating:

Really disappointed it’s Christmas Eve & my boards are not in. I ordered Dec 2 along with other items from other companies. Those have arrived but not the boards & I don’t know what to do so I’ll have to get some quick gifts.

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Garner, NC

Custom Porcelain Ornaments

Rating:

My item was ordered as a Christmas present weeks ago and they canceled my order the day before Christmas out of nowhere because they did not produce in time. That’s horrible customer service.

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Does not recommend
Verified buyer from
Fountain Inn, SC