16,072 Customer Reviews
•Pleasant Grove, UT
•Member since April 2014
Awesome quality!
Love this pillow! I contacted the seller because it didn’t look like the pillow was going to arrive in time for Christmas. They made it happen! I was so thankful.
I ordered this item on November 30 and it was expected to ship by December 13. When it had not shipped by December 19, I reached out to the seller with no response. I then contacted Jane on December 23. Their solution was to cancel the order which was a Christmas gift for my nephew. I never asked for them to cancel. I just wanted an update. I am extremely upset with both Jane and the seller of the item as now I have no gift for my nephew.
Order came later that I thought but pillows are very cute!
I still haven’t received this order
I love the pattern and the color is vibrant.
Bag received was not as pictured! Names in middle of bag and tacky hearts were at bottom. Very disappointed!!! Waiting to hear back from seller!
Ordered this Thanksgiving weekend and still haven’t received it. I contacted the company earlier. Waiting to hear back.
Cute, kinda took a long time to get, but came before Xmas so it’s all good.
Great quality! So beautiful! A small bag of “fluff” from the craft store filled it perfectly and I can’t wait to give this to my MIL for Christmas
So beautiful and very high quality!
The bag I received had a completely different font and colorful hearts along the bottom that were not even an option on the order. The bag was flimsy and the straps were too long. I order a lot from jane.com but this company was sadly a disappointment.
Ordered 4 weeks before Xmas. Shipped within 10 days but then shipping never updated for 14 days. 3 emails to company no response. Emailed Jane who Immediately responded then a week later shipping updated and package showed up Xmas eve. But i needed it the Friday before for a gift. Was smaller than expected. There was broken glass in box but I couldn’t seem to find any glass broken on lantern
Very well made, and so soft! My granddaughter will love it!
So pretty!
Super fast shipping, arrived just as ordered
A name was spelt wrong even with a note to remind about the odd spelling and still have not heard back from the company.
