Qualtry

Qualtry Reviews

16,032 Customer Reviews

Pleasant Grove, UT

Member since April 2014

Average Rating

Overall Score
4.3 out of 5

Rating Breakdown

16,032 total reviews
5
11,759 (73%)
4
1,441 (9%)
3
700 (4%)
2
482 (3%)
1
1,650 (10%)

Personalized Art Kit

Rating:

Excellent customer service!

Recommends this product
Verified buyer from
Logan Twp, NJ

Personalized Soft Mink Touch Blanket

Rating:
Rated 5 out of 5 stars
Verified buyer from
Bessemer, AL

Personalized Kids Beanies

Rating:

It took a long time to receive my order. I also am unsure how I ended up ordering two of the same thing. When I noticed the mistake a couple weeks later I emailed the company to cancel one if it wasn't too late and never received a response. The hat did turn out great though and fit my one year old niece well. I gave the other one away to a friend.

Recommends this product
Verified buyer from
Firth, NE

Personalized Throw Pillow Cover For Family

Rating:

I love these... wonderful gifts!

Verified buyer from
Morganton, NC

Personalized Art Kit

Rating:

I love these! I bought three...one for each of my grandchildren! They were Christmas presents, but didn’t come until today (New Year’s Eve). The personalization is beautiful. And, my grandchildren are going to get much use from the crayons, markers and paint inside the box.

Recommends this product
Verified buyer from
Newton Falls, OH

Personalized Extra Large Cork Trivet | 11.5"

Rating:
Rated 5 out of 5 stars
Verified buyer from
Herriman, UT

Personalized Luxury Hand Towel - Wedding Gift

Rating:

Nice.

Verified buyer from
New Harmony, IN

Personalized Burlap Christmas Tree Skirt | Decor & Gift

Rating:
Rated 5 out of 5 stars
Verified buyer from
Dahlonega, GA

Custom Bamboo Coasters | Set Of 2

Rating:

Very well done- I should have ordered more!

Recommends this product
Verified buyer from
Morristown, TN

Personalized Farmhouse Pillow Cover

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Bahama, NC

Personalized Throw Pillow Cover For Family

Rating:

I ordered one for myself, and one for my daughter. She loved it!

Recommends this product
Verified buyer from
Carterville, IL

Personalized Glass Lanterns

Rating:

I am still waiting for my order (ordered nov 5) and I’ve contacted them 3 times to cancel it. Have yet to get a response from them or money back!

Seller Response

Hey there! I am so sorry that the product was not up to your expectations. Can you please send me a message through your order for us to give you a reasonable and hopefully satisfactory resolution.

Does not recommend
Verified buyer from
Sioux Falls, SD

Personalized Glass Lanterns

Rating:

Arrived with broken glass. The personalization was in tact but one of the glass panes was shattered. Really disappointed.

Seller Response

Hi There, I'm sorry to hear about the error on your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Campobello, SC

Personalized Extra Large Cork Trivet | 11.5"

Rating:

This is the second time I had to order. Since they made them wrong the first time. However they were made correctly the second time. Very pleased with how they turned out the second time.

Verified buyer from
Elko, NV

Personalized Throw Pillow Cover For Family

Rating:
Rated 4 out of 5 stars
Verified buyer from
Sand Springs, OK

Personalized Hammers For Dad

Rating:

I love it! Made with quality workmanship! Mine got lost in the transit and they made me another one and sent it quickly.

Verified buyer from
Kings Mountain, NC

Personalized Dog Collars

Rating:

I ordered 2 small collars and the stitching was illegible and sloppy. I have been trying to get in touch with the seller and even sent in a picture of what I have received and no one has emailed me back. Very dissatisfied, especially since they were supposed to be a Christmas present and I could not give them.

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Nashville, TN

Personalized Kids Beanies

Rating:

Arrived the day after Christmas even after ordering in November. I had 6 very disappointed nieces this year.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Tyler, TX

Personalized Throw Pillow Cover For Family

Rating:

I sent an order in specifically with names in order and they left off one name. It was a Christmas gift and I sent it to the person only to realize upon them opening Qualtry left off a child’s name from the pillow cover. It was embarrassing. I emailed them to ask for the correct cover to be sent and even uploaded a pic of the one they sent which was wrong and they have not responded to me in any way. Very disappointed in the attention to detail and obvious lack of customer care.

Seller Response

Hi There, I'm sorry to hear about the error on your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Independence, KS

Personalized Glass Lanterns

Rating:

Perfect gift

Verified buyer from
Leominster, MA