Qualtry

Qualtry Reviews

16,032 Customer Reviews

Pleasant Grove, UT

Member since April 2014

Average Rating

Overall Score
4.3 out of 5

Rating Breakdown

16,032 total reviews
5
11,759 (73%)
4
1,441 (9%)
3
700 (4%)
2
482 (3%)
1
1,650 (10%)

Personalized Throw Pillow Cover For Family

Rating:

I ordered over a month ago and it shipped just 10 days ago and I still have not received it. Also made an email inquiry and never received a reply.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Houma, LA

Personalized Throw Pillow Cover For Family

Rating:

I have not received was advertised as a Mother’s Day item and still waiting to ship. Contacted seller twice and have not received any answers.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Bourbon, IN

Personalized Handbags

Rating:

After ordering, it took forever to process. Then once it was “sent out” it took over a month to be delivered. I reached out several times to support and they told me it had already been delivered. When I checked multiple times it was sitting in Georgia for two weeks before being delivered.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Verified buyer from
Hazel Green, AL

Personalized Throw Pillow Cover For Family

Rating:

I ordered this item as a Mother’s Day gift and it did not arrive in time. In fact, I still have not received the item. I will not order from thi seller again!

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Verified buyer from
Columbia, TN

Personalized Throw Pillow Cover For Family

Rating:

Still have not received it.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Verified buyer from
Kewanee, IL

Personalized Throw Pillow Cover For Family

Rating:

I would leave zero stars but I had to click one to write a review. I ordered 4 weeks ago and have not received the product. I have emailed twice with no response.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
,

Personalized Throw Pillow Cover For Family

Rating:

I never received the item. I have a tracking number but it has said for weeks now that it is waiting pickup from USPS. What do I do?

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
St Charles, IL

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Topeka, KS

Personalized Throw Pillow Cover For Family

Rating:

I am very upset about my order. I ordered these in early April for Mother’s Day gifts for May 10th and I still have not received them. They were pillow cases for my mother and mother in law. I am not happy with it at all.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Lanett, AL

Personalized Wooden Salad Hands Set

Rating:

Great quality very nice

Recommends this product
Verified buyer from
North Royalton, OH

Personalized Throw Pillow Cover For Family

Rating:

Never received the product.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Verified buyer from
Murfreesboro, TN

Personalized Throw Pillow Cover For Family

Rating:

You sent me a review for something That has yet to come in the mail. It’s in Indiana at the moment.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Verified buyer from
Hilltop Lakes, TX

Personalized Throw Pillow Cover For Family

Rating:

I still haven’t received the item

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Arlington, TN

Personalized Throw Pillow Cover For Family

Rating:

I still haven’t received this product! I ordered this a month ago with hopes it would be here by Mother’s Day! Sadly it isn’t here and it’s past Mother’s Day. In the tracking info it has been in Utah since May 6. I ordered this April 18...

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Leesville, SC

Personalized Mom Throw Pillow Cover

Rating:

Never shipped. No response from seller. Did not arrive. Order needs to be canceled.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Garner, NC

Personalized Dog Collars

Rating:

My dog kept losing her ID tag, this is awesome! Fits well and she’s an active lab that’s worn this daily for the past couple months and it’s held up very well.

Recommends this product
Verified buyer from
San Antonio, TX

Personalized Throw Pillow Cover For Family

Rating:

Never ever buy from this company. No responses back from the seller ever. Product was ordered April 21st. Advertised as a Mother’s Day gift idea and still hasn’t shipped. Contacted the company once last week and she created a shipping label to make it look like it was being shipped. Contacted them again last night and believe it or not another shipping label was created! I will be contacting Jane over this seller.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Thornton, CO

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Volo, IL

Personalized Throw Pillow Cover For Family

Rating:

Love it! So so so cute. Type could be a bit more crisp but overall I am excited to give them as gifts!

Recommends this product
Verified buyer from
Rock Springs, WY

Personalized Wooden Postcards For Mom

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Clovis, CA