Qualtry

Qualtry Reviews

16,032 Customer Reviews

Pleasant Grove, UT

Member since April 2014

Average Rating

Overall Score
4.3 out of 5

Rating Breakdown

16,032 total reviews
5
11,759 (73%)
4
1,441 (9%)
3
700 (4%)
2
482 (3%)
1
1,650 (10%)

Monogrammed Tote Bags - Summer Gift

Rating:
Rated 5 out of 5 stars
Verified buyer from
,

Personalized Handbags

Rating:

I bought these for Mother’s Day gifts and they were so cute and arrived so fast!

Recommends this product
Verified buyer from
Union Grove, AL

Personalized Monogram Pillow Covers

Rating:

I can not review this product as it still has not arrived. I ordered on 4/28 and it shipped 5/7. It has not arrived as of 5/15. Hoping to update my "stars" once the product arrives.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Verified buyer from
Puyallup, WA

Personalized Dog Collars

Rating:
Rated 5 out of 5 stars
Verified buyer from
Tulsa, OK

Personalized Throw Pillow Cover For Family

Rating:

Unfortunately I bought this pillow cover and never received it. I have emailed them twice about it but they have not responded and there is no where to get a refund.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Lewisberry, PA

Personalized Throw Pillow Cover For Family

Rating:

Ordered on April 27th, still no product or shipping information

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Summersville, MO

Personalized Throw Pillow Cover For Family

Rating:

I have not received my product

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Greenville, SC

Personalized Wooden Postcards For Mom

Rating:

So disappointed! I never received these gifts for my mom and mother in law. I ordered this item a month ago and was sent a tracking number. At that point I expected to receive the item within a week. I have emailed the company twice and I asked them for my money back and no response from them, no postcards and no money. I saw movement on the tracking several days after receiving the tracking number but within the same location for the past 3 weeks. I won't be buying from this seller or company again. At least reply to customers. I Do not recommend this seller!!!! So disappointed!

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Sugar Land, TX

Personalized Throw Pillow Cover For Family

Rating:

Product never arrived. Said it shipped May 5th and still no tracking info. Do not buy.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Mendota, IL

Personalized Throw Pillow Cover For Family

Rating:

Turned out perfect shipping was super fast great quality exactley what I ordered will order again

Recommends this product
Verified buyer from
Graham, WA

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Verified buyer from
Louisville, KY

Personalized Monogram Pillow Covers

Rating:

Still waiting ..I've emailed and no answer. Tracking shows label was printed more than a week ago. Still no tracking available.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Oberlin, LA

Personalized Throw Pillow Cover For Family

Rating:

I bought one for myself and 2 as Mother’s Day gifts and they loved them! (I even added our family dog to ours)

Recommends this product
Verified buyer from
Bellevue, NE

Personalized Throw Pillow Cover For Family

Rating:

I ordered April 27th May 14th still no pillow cover was told in my first email I could give it as a gift anytime and that it was custom and had been made just wasn’t shipped.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Pontotoc, MS

Personalized Monogram Pillow Covers

Rating:

I have still not received this item. I’ve emailed twice.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Burlington, IA

Personalized Throw Pillow Cover For Family

Rating:

Absolutely beautiful and wonderful quality. I have already recommended to my friends!! I love it!

Recommends this product
Verified buyer from
Centralia, WA

Personalized Monogram Pillow Covers

Rating:

Have not received package. Reached out and never heard back. Was supposed to be a gift. Very unsatisfied.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Phoenix, AZ

Personalized Monogram Pillow Covers

Rating:

Never received this item. Do not buy!!

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Knoxville, TN

Personalized Throw Pillow Cover For Family

Rating:

It has taken an unreasonable amount of time to get. Apparently it still hasn’t even made it to USPS. Just annoyed.

Verified buyer from
Bigelow, AR

Personalized Monogram Pillow Covers

Rating:

I placed my order April 18th and on May 14th still had not received it.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Verified buyer from
Hot Springs, AR