Qualtry

Qualtry Reviews

16,032 Customer Reviews

Pleasant Grove, UT

Member since April 2014

Average Rating

Overall Score
4.3 out of 5

Rating Breakdown

16,032 total reviews
5
11,759 (73%)
4
1,441 (9%)
3
700 (4%)
2
482 (3%)
1
1,650 (10%)

Personalized Throw Pillow Cover For Family

Rating:

Ordered for Mother’s Day, my Mom will love having a pillow with all the grandkids names.

Recommends this product
Verified buyer from
Sandy, UT

Personalized I Love You Mom Tea Towels

Rating:

Slow shipping. Cute towel.

Verified buyer from
Edwardsville, IL

Personalized Bunny Tote Bags For Easter

Rating:

Love these totes

Recommends this product
Verified buyer from
Janesville, WI

Personalized Mason Jar Vase For Mom

Rating:

The product I received had the wrong name on it. I have tried to reach out and have not heard back yet. I would be happy to change review if I get some help with this.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Verified buyer from
Plain City, UT

Personalized Monogram Pillow Covers

Rating:

Ordered on April 23, per the product description it was supposed to ship "no later than Wed May 6", on the 7th the label was created but it still hasn't been received by USPS as of May 18th. Not sure that I am going to receive my order.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Weatherford, TX

Personalized Throw Pillow Cover For Family

Rating:

Ordered two pillow cases over a month ago and never received them.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Bossier City, LA

Personalized Throw Pillow Cover For Family

Rating:

It has been 4 weeks and still I haven’t received my item. I have emailed twice with no response. I am very discouraged because this was a Mother’s Day present and I ordered it with ample time to receive by the holiday, which has now passed. I am very displeased.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Bourbonnais, IL

Personalized Throw Pillow Cover For Family

Rating:

Placed order April 25 2020 still have not received merchandise .

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Verified buyer from
Brockton, MA

Personalized Throw Pillow Cover For Family

Rating:

I ordered this item over three weeks ago as a Mother’s Day gift. I have reached out to support multiple times because my item hadn’t moved from the 7th of May and I still haven’t heard from anyone where my package is. Who knows if I will even get them at this point.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Bloomingburg, OH

Personalized Wooden Postcards For Mom

Rating:

This order shipped per tracking on April 26. I have not received it. Mother's Day has come and gone. I emailed saler but have not received a response

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Verified buyer from
Florence, SC

Personalized Throw Pillow Cover For Family

Rating:

Still waiting for my order for over a month. Seller didn’t reply to my messages. Disappointing!

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Downingtown, PA

Personalized Monogram Pillow Covers

Rating:

I loved this pillow so much that I ordered a 2nd one for my porch bench. I received my first pillow just about a week after I ordered it. I ordered my 2nd pillow on April 20th and to this day, May 17th, I still have not received it. Great pillow for the price, but don’t order it if you need it quickly!

Verified buyer from
Pierre Part, LA

Personalized Monogram Pillow Covers

Rating:

Because I haven’t received it!

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Brownwood, TX

Personalized Wooden Postcards For Mom

Rating:

This was a hit for my mom and MIL!!

Recommends this product
Verified buyer from
Lakeland, FL

Personalized Luxury Hand Towel - Wedding Gift

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Jacksonville, FL

Personalized Throw Pillow Cover For Family

Rating:

Ordered the last week of April. Says it shipped on May 7th yet tracking information hasn’t been updated. It’s May 17th and I still haven’t received the item. It was supposed to be a Mother’s Day gift (which is what they advertised it for) so I’m extremely disappointed.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Southaven, MS

Personalized Monogram Pillow Covers

Rating:

Ordered April 29. Says shipped May 7 but still no order received. Ordered 2 different covers from this seller on same day and have not received either. Emails go unanswered. Buyer beware.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Gulfport, FL

Personalized Throw Pillow Cover For Family

Rating:

Never received... ordered 3 weeks before Mother's Day for a girft, supposedly it was sent the day before Mother's day, but still havent received it a week and half later. Item was advertised as a gift for the holiday too. Also emailed twice with no responce.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Verified buyer from
Lake Orion, MI

Personalized Throw Pillow Cover For Family

Rating:

They don’t even deserve 1 Star. Ordered on 4/19. Still waiting for item- which I don’t think is coming. Would NOT recommend.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Itasca, IL

Personalized Throw Pillow Cover For Family

Rating:

Ordered this in April as a Mother’s Day gift. Still have not received it.

Verified buyer from
New Orleans, LA