Johnny Threads Reviews

Never received the product ordered, I contacted the seller and did not receive a response until I involved Jane Support but the issue still has not been resolved by seller and they have not responded about a refund or even re shipping the item.

Takes way too long to ship. I have reached out several times and I have not received an answer about when it will arrive. I want a refund and it’s being ignored.

i have emailed asking for status and tracking number says it is lost. i asked for a refund and no one has responed

I would leave zero stars if I could. Was supposed to ship out by Sept 20, I emailed Sept 23rd, no reply until 5 days later. It is October 1 and still have not received item. Terrible customer service! I will contact my cc company and dispute. Thumbs down.

I ordered my shirt almost a month ago and have contacted seller with no response back. I don’t mind having to wait so much, but the fact the the seller will not communicate is suspicious to me. Poor customer service

Do not purchase from this company. Never received the shirts I bought.

Do NOT buy from them. I ordered on 9/11 and have NEVER received my shirts. Tried to contact them twice with no reply. I even contacted USPS trying to track down my package. Extremely frustrating.

Never received & seller won't respond.

EDIT: FINALLY received package on 10/21. Still no response from seller from original email. Moving from 1 star to 2 only because I did finally received it. I ordered on 9/5/21. Pre-shipment tracking updated on the 22nd with no movement since. I have contacted the seller with no response. I am VERY disappointed that I have not received this shirt and I am out $22 for nothing.

I wanted to update my review as I have finally received my shirt and I love it. Shipping was very slow and communication could be better, but overall love the shirt.

I wanted to update my review. Finally received my shirt and love both shirts I have ordered from this seller. Shipping was very slow, but I did finally get both shirts and they are both very nice quality!

Never received, tracking never updated from “item received, acceptance pending”. I contacted the seller twice with no response.

The shirt I received was not the color I thought I was buying. The orange color online is presented as a faded orange in both the picture of the shirt as well as the color swatch page. The orange I received is a much brighter orange. I've reached out to the seller twice to initiate a return or exchange, but have not received any communication from them.

Love the crewneck I got from this company. It fits perfectly and I can't wait to wear it this fall.

Love the crewneck I got from this company. It fits perfectly and I can't wait to wear it this fall.

Says my order was shipped over 10 days ago and still haven't received it. I reached out to the seller twice with no response.

Ordered sweatshirt at the beginning of the month. Said it shipped on the 21st but the tracking number shows it hasn't been to USPS yet....

UDATE: the seller has yet to contact me further, items have not arrived and tracking says it is waiting for the product. I contacted Jane directly and they refunded my $70+ order. Item was ordered on Sept 9, said to arrive on Sept 20. Tracking number was posted. I tracked it and called USPS directly on 9/30/2021. They said that the item was never received but pre-shipment information was sent. Seller says package was mailed it. USPS says only a shipping label was created but package was never received.

This is an edited review. The sweatshirt is cute however took about a month to receive and the customer service from this shop is awful. They do not respond to emails after I sent multiple asking where my package was.

Honestly, I'd leave zero stars if I could. Absolutely zero communication from the seller. I never received my shirt and got no response when I emailed them. I had to open a Paypal case to get my refund. I definitely can't recommend this seller.