2,986 Customer Reviews
•Natick, MA
•Member since March 2020
I ordered this the first week of September. The tracking never updated from the date of shipment being placed on September 16. I have contacted the seller twice and no response. Very upset with this matter and will not be giving them my business. I’ve never had this problem on Jane. :(
Ordered 9/5. Hasn't moved since 9/22. It's 10/12. No response from seller. NOT happy!!!
I still haven't received my package. I ordered on September 22nd. It shows it shipped on September 30 which is a day before expected shipping date. I emailed Johnny Threads but have heard no response. Please contact me and let me know the status or if I am going to be issued a refund.
I ordered on September 9, it says it shipped on Sept 20 and it is now Oct 12 and I still don't have it. I have emailed and requested a refund. I hope they respond.
Never got what I ordered. I emailed seller and never got a response.
I never received my sweatshirt. It shows it was shipped and my credit card was charged on Sept. 27th-here we are on October 12 and I still don't have it. The tracking number doesn't work and I haven't heard from the seller. BUYER BEWARE
Ordered 2 shirts at the same time, but only received one. I've emailed Johnny Treads 3 times about it, but have not received any response.
Ordered 2 shirts at the same time, but only received one. I've emailed Johnny Treads 3 times about it, but have not received any response.
Ordered on 9/18 and received it on 10/9. Took a little while to receive but the quality is great and it is very soft.
***Update*** Shirt finally came over a month later. Seller finally answered after Jane got involved. Apparently a post office was holding it hostage due to lack of employees. The shirt is very soft and of good quality. ********Ordered two shirts in September. Still have not received them!!!! Contacted seller and have never heard back. This is unacceptable. Jane should not be selling products from suppliers who don’t even ship out orders! I’m very frustrated.
Just like so many others, I ordered over a month ago and still haven’t received it. Sent multiple emails to Johnny threads and Jane with little help. I will NEVER buy something from Johnny Threads again. Jane- please stop selling their goods and allowing them to rip off loyal customers
Shipping took a bit. But liked enough to purchase 2 more but never received
Never have gotten my shirts! Have sent seller an email multiple times and no response. Very irritated !
I purchased this over a month ago and still haven't received it. I’ve emailed Johnny Threads, Jane, the USPS and opened an inquiry into the package whereabouts and still haven’t received it or a refund. Johnny threads promised to send a new package (over a week ago) and still nothing. This seller does not care about its customers. Zero follow up. Take your money to a seller that cares.
Haven't received and NO response from seller!
Have yet to receive my order, says it has shipped but tracking hasn't been updated since September 23. No response from customer service. DO NOT ORDER ANYTHING FROM THEM
Still haven't received the shirt yet. It shipped on Sept. 22 and it's oct. 11 now. I have tried to contact the seller 3 times and still haven't heard from them. Bad customer service.