
Fun Halloween Movie Graphic Sweatshirts
Ordered September 13 and still have not received the sweatshirt. (It's been over a month!) Tried emailing seller and have heard nothing. My first bad experience in almost two years of buying from here.
2,979 Customer Reviews
•Natick, MA
•Member since March 2020
Ordered September 13 and still have not received the sweatshirt. (It's been over a month!) Tried emailing seller and have heard nothing. My first bad experience in almost two years of buying from here.
Update* Received the shirts and they are awesome. Good quality. Seller is making good on my original request to swap shirt colors by sending me a new shirt in the other color. Communication improved. It's been almost a month and I have not received my shirts or any response from the seller. I've messaged them three times.
My grandson is going to love this!
Ordered over a month ago & still haven’t received. Emailed seller with no response back. Jane please remove this seller from site for the future since this is clearly a scam!!
I bought 2 sweatshirts from this seller and they were both great. Although one of them the seams in the sleeve cuffs started coming out and needless to say they were not very professional when explaining my situation. I understand that things happen, this may have been the first time that they had a issue but I don't believe that's my fault. I loved the sweatshirts but not customer service.
Never received items. Emailed seller multiple times without a response. I'd give it fewer stars if possible.
Same as others. Product has said shipping for a few weeks. No response from seller.
Still waiting on my order over a month later. I've contacted the seller twice to ask for an update and then a refund and haven't heard anything back. Very frustrating!
I ordered in Sept and still haven’t received it… Emailed twice & nothing… SCAM., JANE.. you need to remove this seller & give refunds for all the people who never got this
Ordered on 9/24. I never received my shirt and have sent multiple emails without getting any response. : (
Ordered my item Oct 1st since then tracking has not been updated, item hasn’t shipped and zero contact back on the emails I have sent. Will be requesting a refund.
Love this sweater!!
Order was placed over a month ago. It has shipped but no idea when it will arrive. Giving a one star because I tried to contact the seller and received no response.
Seller does not respond to email have been waiting close to a month to try figure out where my shirts are.
Item shipped over three weeks ago and still have not received. Tracking has not been updated. Have reached out to the seller with no response. Very disappointed.
I ordered these sweatshirts on 9/29! They were saying “in transit” on 10/7! Today is 10/21 and they are no where in site! Never delivered!
Never received the product. Ordered in September, had a pre-determined shipment date of Oct 9th, it’s now Oct 21st and it has yet to ship. When I checked the ‘tracking number’ it’s been sitting in Boston for almost a month. I had my credit card company dispute the charge and refund me, because it’s absolutely ridiculous! Jane was also LESS than helpful. Will not shop Jane again.
I never received my item and the seller will not respond to emails. Very disappointed.
I never received this product and had to contact Jane.com Customer Support over it. Shipping from this company is SUPER SLOW! When a package is lost, the company does not respond to any contact from customer or from Jane.com Customer Service.