Johnny Threads Reviews

I ordered one of these sweatshirts over a month ago and never received it. Tried to contact the business and they never responded. Had to get Jane customer service to help me twice to determine if I was getting the sweatshirt or not. Ended up issuing me a refund, but the process took over a week to finally get it done.

Ordered September 13 and still have not received the sweatshirt. (It's been over a month!) Tried emailing seller and have heard nothing. My first bad experience in almost two years of buying from here.

Would give them 0 if I could. I have emailed and no response along with no product. Don’t waste your money. I can’t even get a refund.

I ordered this Sept. 13 and never received the product—it’s Oct. 29. Had to contact Jane support to get this company to respond. They said they were going to send a replacement but never did. Still haven’t heard back from the second time Jane contacted them to refund me. I am far from thrilled.

Ordered in September and didn’t get until mid November. No contact from seller and quality was subpar to say the least.

Ordered September 13th and just received it mid November.

It's really interesting that all the latest reviews say no one is responding. Im sure mine is “lost in the mail too” I reached out and nothing. Not sure what is going on, but this isn't okay. Clearly Jane needs to put a hold on their account. I see they are still selling things and no one seems to be getting them. Sketchy.

I would leave zero stars if I could. Was supposed to ship out by Sept 20, I emailed Sept 23rd, no reply until 5 days later. It is October 1 and still have not received item. Terrible customer service! I will contact my cc company and dispute. Thumbs down.

Never received my order and I have tried contacting the seller several times with no response.

My item has shown “shipped” since September 21. I emailed the seller October 2 requesting an update, as the tracking has not updated since day one. I have still not received any response from the seller. Very frustrating.

I ordered this shirt over a month before our Disney trip. We leave today and it’s not here. I have sent 2 messages and gotten no replies. I'l be sending it back when or if it ever does come.

No. purchased on 9/29 still haven't received it yet. Contacted seller. No word yet.

Do not buy. I ordered a shirt over a month ago and it was never shipped and never arrived. The seller will not reply to my emails.

I ordered this shirt September 20. Today is October 25. Still no shirt. Still shows as sitting somewhere in Massachusetts.

Still have not received the order from 5/23/22. Reached out to customer service who replied the next day. They have since not replied to my further messages. Canceling order with Jane. Very disappointed.

Had to leave a star or my review wouldn’t have posted but they deserve ZERO stars. The original product was late shipping out, then was “lost”, and then the replacement was never shipped. Three weeks and a missed holiday later I just now received a refund. 1,000% awful company and seller.

I ordered a shirt on 6/6/22. The order said it shipped on 6/13 but the tracking information never progressed past the initial scan. I contacted the seller and was told they would open a claim with USPS and would get me a replacement in the meantime. I gave it a week after not hearing anything then asked if there were any updates regarding my order. Another week has gone by and no response. At this point I’d just like a refund as my order was first supposed to be a Father’s Day gift, then I hoped it would arrive in time for the 4th. Disappointed in the communication.