Refinery Number One, Inc Reviews

Really disappointed to have not received this pillow cover. I had to contact Jane.com for a refund after failing to get adequate responses from the seller.

Still haven't received this order. This must be a new seller. Not organized. I have contacted several times and given different excuses and reasons why it hasn't shipped then was told it did ship, only to find out now that it appears to be lost. Buyer beware.

I'm still waiting for the pillow covers to be shipped. I ordered these July 19th and here it is August 10th and they have yet to be shipped. The estimated shipping date was July 28th and payment had already been taken out of my account. I also emailed the seller 2 days ago with no response. So unfortunately I'm not reviewing the product, just the customer service.

Customer service was great very responsive but makes promises they don't keep and just gives more excuses. It took a long time to get what I ordered. They are great quality. If you don't mind waiting a long time to get them and the countless excuses from seller then buy from them. Read all reviews and decide for yourself.

Sadly I never got my pillowcase. I reached out to the seller and they wrote me back only after I contacted Jane.com for help. They promised it was on its way but it's over 6 weeks and never got it. I got a refund though via [email protected]

I ordered this item on July 19th and it is August 9th and I have yet to even receive a shipping confirmation. Please stay away from this seller unless you'd like to wait forever to receive your items.

Absolutely love the fabric. Placed an order for more. Highly recommend.

The prints are beautiful and look nice on my wall.

I get so many complements on these pillow covers. The colors are are as bright as they look in the pictures. I am very pleased.

The material is cheaper quality than I anticipated. I would not have bought had I seen them in person. The print is adorable in person, but the material feels like a paper towel.

Great quality.

It took longer than expected to receive our pillow covers, but it was so worth the wait! After a week or so of waiting we actually received an email from the seller to let us know that they were having issues. Super soft and cute designs!

Really disappointed with the pillow cases I purchased. After waiting weeks to receive them, I was sad to see that the colors and shapes were not as the pictures showed. The actual cases look much more "cheap" than I anticipated. More than one star earned because the CEO emailed each customer to explain the wait in shipping--very much appreciated.

Gorgeous print. Exactly what I wanted and very fast shipping.

I love these pillow cases! The colors are gorgeous. Shipping took way longer than expected but when contacted, seller said there was an issue with the manufacturer.

Love them!