Refinery Number One, Inc

Refinery Number One, Inc Reviews

21,202 Customer Reviews

Roseland, VA

Member since January 2016

Average Rating

Overall Score
4.6 out of 5

Rating Breakdown

21,202 total reviews
5
17,287 (82%)
4
1,778 (8%)
3
604 (3%)
2
379 (2%)
1
1,154 (5%)

Christmas Pillow Cover Collection

Rating:

Nice thick covers well made; not fond of the orange writing that was red on the picture. Not my idea of Christmasy

Verified buyer from
Charlotte, NC

Large Watercolor City Prints | 11x14

Rating:

Beautiful and packaged appropriately to avoid damage. Excellent experience highly recommend this seller and product.

Verified buyer from
Peoria, AZ

Large Holidays Watercolor Prints |5 sizes

Rating:

look perfect on our walls

Verified buyer from
Beverly, MA

Rustic Art Prints | 11x14 or 8x10

Rating:

Never disappointed !!!

Verified buyer from
Huntly, VA

City Map Prints | 11x14 or 8x10

Rating:
Rated 4 out of 5 stars
Verified buyer from
Vonore, TN

Christmas Pillow Cover Collection

Rating:
Rated 5 out of 5 stars
Verified buyer from
Hot Springs, AR

Striped Turkish Hand Towels

Rating:

I love these towels, just wish they came in more colors

Verified buyer from
Heber, AZ

Gorgeous Watercolor Canvas Prints

Rating:
Rated 4 out of 5 stars
Verified buyer from
Irmo, SC

Gorgeous Watercolor Canvas Prints

Rating:
Rated 4 out of 5 stars
Verified buyer from
Irmo, SC

Rustic Halloween & Autumn Pillow Covers

Rating:
Rated 1 out of 5 stars
Verified buyer from
Avon, OH

Christmas Canvas Prints

Rating:
Rated 5 out of 5 stars
Verified buyer from
Oakley, UT

Gorgeous Watercolor Canvas Prints

Rating:

Love!

Verified buyer from
Oakley, UT

Christmas Pillow Cover Collection

Rating:

Purchased this over a month ago says it’s still processing.

Verified buyer from
Midland, TX

Vintage Botanical Prints | 8 Sizes

Rating:

Lovely! Excellent buy. I have antique, hand-painted botanicals, and these look almost as good. Now just need to find lots of frames!!!

Verified buyer from
Starkville, MS

Christmas Pillow Cover Collection

Rating:

Was to be shipped by Nov 20 and still have not received it ;(.

Seller Response

Hi - We only delayed one sale, we were a 5 star vendor before, we had thousands of orders. The only reason we didn't ship out was, we had some complaints about zipper closures and we had to re order the goods, so that we wouldn't send you any cases which would make you feel uncomfortable during Christmas, finally we received enough cases even for the next year. Meanwhile we shipped your order, we even shipped the cancelled orders for free. I don't know what else I can do, all I can say, as I did in my email, I'm terribly sorry, we fixed it. Hope you like your cases. Happy holidays! Kurt

Verified buyer from
Temecula, CA

Christmas Pillow Cover Collection

Rating:

Ordered on 11/12, expected to shift by 11/21, item has yet to be shipped and it is 12/3. Contacted seller last week and got no response.

Verified buyer from
Louisville, KY

Christmas Pillow Cover Collection

Rating:

Have ordered these mid November and is still processing? I would like to have them by this Christmas not next year’s !

Verified buyer from
Santa Fe, NM

Christmas Pillow Cover Collection

Rating:

I ordered these November 1 and still processing. It is December 3. No information from UPS. I'm very disappointed with this seller.

Verified buyer from
Chandler, AZ

Christmas Pillow Cover Collection

Rating:

These were supposed to ship 2 weeks ago and they are still “processing’’?? Ive contacted the seller & got no reply! Ive ordered almost daily off of Jane.com since last month and probably weekly throughout the year and Ive never had an issue like this...

Seller Response

Hi - We only delayed one sale, we were a 5 star vendor before, we had thousands of orders. The only reason we didn't ship out was, we had some complaints about zipper closures and we had to re order the goods, so that we wouldn't send you any cases which would make you feel uncomfortable during Christmas, finally we received enough cases even for the next year. Meanwhile we shipped your order, we even shipped the cancelled orders for free. I don't know what else I can do, all I can say, as I did in my email, I'm terribly sorry, we fixed it. Hope you like your cases. Happy holidays! Kurt

Verified buyer from
Lexington, SC

Rustic Halloween & Autumn Pillow Covers

Rating:
Rated 5 out of 5 stars
Verified buyer from
,