21,202 Customer Reviews
•Roseland, VA
•Member since January 2016
I ordered these on Jan 19th and I still have not recieved these. I have left a message for them asking when they will ship and no answer. I really just want my money back. This is rediculous,they should at least communicate with the customer.
Love this so much!! It looks great in my house
Love it. Looks great in my house. Good quality
If I could give this seller no stars, I would. I never got my order even after multiple emails. DO NOT BUY FROM THIS SELLER.
Hello - Your asked for a refund for you order. That is why your order was not shipped.
Absolutely love this print. Wish I ordered more as gifts
so great!
Ordered a poster -it says shipped-never received-I have emailed 4times and No reply-horrible service
Hello - I've just checked the tracking for your order and it looks like that it was out for delivery on 3 February - 9400109898642135765537. Please check with your local post office as it should have been delivered weeks ago. Reach out to us on [email protected] if the post office has lost your order and we will reship it.
Never received my order. Emailed company they said product was back ordered that they would ship on another date. That date came and went. I emailed company again and received a crazy reason(not sure if it was true or not). Asked to have money refunded. I will not be buying from them again.
Hello - We are sorry for the delay in shipping your order. We received the back ordered cases, but as you had cancelled your order we did not ship it. Many thanks!
Super cute, but the text almost looks like it has been written with permanent marker, and the edges of the print came very bent.
Hello - We are sorry to hear that you are not happy with your order. The marker effect is part of the font that was used to create the poster. Perhaps it was not shown clearly enough in the example image. We will try and make this more visible in the future. In regards to the edges coming bent, we do package our posters as carefully as possible, but sometimes USPS has other ideas regarding their safe arrival. As always if you would like a refund, please reach out to Jane and they will process this for you. Alternatively if you would like us to ship your order again, please email us on [email protected] - and we will get this sent out to you ASAP. Many thanks!
Incredible poster at exceptional price.
I was happy with the prints I did receive, but I am missing part of my order. I contacted the seller directly and when they didn't respond I contacted Jane customer support. Jane.com sent an email to the seller as well and still no response. Ended up getting a refund for the missing prints.
Oh goodness - we are so sorry to hear about this! Please reach out to us on [email protected] and we will immediately ship your missing prints. Many thanks!
Love these
