Refinery Number One, Inc Reviews

Waited almost 2 months to receive my order and when I did it was the wrong items. Messaged the seller multiple times but never heard back.

Oh so wonderful - hard to decide which to purchase - all are favorites! Thanks

Love them!

Bought as a gift for my father in law and he loved them. Very nice quality prints.

I ordered two different prints in different sizes. The sizes were swapped. I’m bummed, because I was giving one to my grandma, and had the frame ready to go, but her print is too big. I’ve been waiting for awhile for these (post office’s, not the seller’s). So, I’m frustrated that I can’t give it to her yet.

These are literally a hymn printed on plain paper, not impressed

After waiting over a month for these to arrive, I was sent the wrong designs. I attempted to contact the seller to return or refund and have had no reply.

Not well packaged... Arrived with a crease 😥

I love this print, just didn’t realize the saying wouldn’t even cover half the paper!!

Love love love

First order with this company was through Jane. Received my prints in a timely fashion. Loved them so much, I found their website and ordered one more Dec. 21st. After a week and no shipping update, I tried contacting the company. Tracking number was sent, but said pre shipment for another week. I kind of forgot about it and saw another listing by them on Jane and ordered a couple different prints just to see if they were consistent. On the day Jane showed the items would ship, they hadn’t. Contacted Jane to cancel and the items shipped 5 hours later. I tried calling, emailing both gentlemen and Facebook messaging. No answer. Upon further investigation I found their Etsy shop and read the reviews on there, followed by FB and Jane reviews. A lot of customers in my position. I have since filed a complaint with the BBB and notified Jane of all the poor reviews. To be a successful business, they should be prompt, professional and have above average communication skills. All of which are lacking with this business.

It’s been a month and this item has still not shipped.

Never came. Jane's customer service was fantastic though!