Refinery Number One, Inc

Refinery Number One, Inc Reviews

21,202 Customer Reviews

Roseland, VA

Member since January 2016

Average Rating

Overall Score
4.6 out of 5

Rating Breakdown

21,202 total reviews
5
17,287 (82%)
4
1,778 (8%)
3
604 (3%)
2
379 (2%)
1
1,154 (5%)

Watercolor City Prints

Rating:

Received bent. Can’t smooth out

Seller Response

We are so sorry to hear this! We try to pack things as carefully as we can, but sometimes the post office can be a bit rough with things. Please get in touch and we can either ship you a new one, or offer you a full refund. Many thanks! :)

Verified buyer from
Paragon, IN

Watercolor Map Canvas Prints

Rating:

Neatly packaged. Just as pictured.

Verified buyer from
Warner Robins, GA

Bible Scripture Prints | 8x10 or 11x14

Rating:

Perfect

Verified buyer from
Marshall, NC

Quotes & Literature Canvas Vintage Prints

Rating:

sent me the wrong size prints... emailed the company and "Kurt" got right back to me and said he was sending the correct ones. STILL HAVE NOT RECIEVED ANYTHING. I have sent several more emails to "Kurt" and they have gone unanswered. I have requested to have a refund and have gotten no response. DO NOT ORDER FROM THIS COMPANY.

Seller Response

We are a bit confused by your review. This deal only offers one size print - 8x10 prints on 8.5x11 canvas paper. We do not sell canvas prints in any other size. We felt that we were abundantly clear in the deal description, listing the paper size several different times, but we will take your review to mean that we need to display this a bit more clearly. We will be sure to check our spam folder to see if your emails somehow ended up there. In order to receive a refund please contact Jane customer support as they deal with all payment issues. Many thanks! :)

Verified buyer from
Lucinda, PA

Rustic Art Prints | 11x14 or 8x10

Rating:

Love, great quality!!

Verified buyer from
Floydada, TX

Vintage Hymn Prints | Over 200 Hymns

Rating:

Perfect for my music room

Verified buyer from
Pardeeville, WI

Vintage Hymn Prints | Over 200 Hymns

Rating:
Rated 5 out of 5 stars
Verified buyer from
Sandy, UT

Definition Prints | 11x14 or 8x10

Rating:
Rated 5 out of 5 stars
Verified buyer from
Berea, KY

Large Bible Posters | 24"x36"

Rating:
Rated 5 out of 5 stars
Verified buyer from
Broken Arrow, OK

Vintage Hymn Prints | Over 200 Hymns

Rating:
Rated 5 out of 5 stars
Verified buyer from
Indian Trail, NC

Vintage Patent Posters | 24"x36"

Rating:

When my poster got here, it was shoved so far into the tube that the entire side of the poster was scrunched and even ripped in spots. I can't use it.

Seller Response

Oh my, I am so sorry, we try to pack things as careful as we can but sometimes post office is not as careful as we are, as always, if any of our products arrived damaged, we will immediately replace them at no cost to you. I am so sorry for the inconvenience! :(

Verified buyer from
Page, AZ

Vintage Botanical Prints | 8 Sizes

Rating:

Love them!

Verified buyer from
Elmira, NY

Vintage Hymn Prints | Over 200 Hymns

Rating:

I absolutely love these prints!!! I can't to frame them and put them on the wall by my piano!!

Verified buyer from
Bryan, TX

Vintage Hymn Prints | Over 200 Hymns

Rating:
Rated 5 out of 5 stars
Verified buyer from
Owasso, OK

Rustic Halloween & Autumn Pillow Covers

Rating:

The colors on the Christmas pillow covers are orange & green, not red & green. Very disappointed.

Verified buyer from
Chino Hills, CA

Large Nordic Posters | 24"x36"

Rating:
Rated 5 out of 5 stars
Verified buyer from
Brandon, MS

Love Pillow Cover Collection

Rating:

Never received item. Could not get seller to respond. Jane ended up refunding me but it took longer than I would have liked.

Verified buyer from
FPO, AP

Love Pillow Cover Collection

Rating:

Ordered on Jan 19 and received today Feb 27, after contacting the Company Jane because the seller would never respond. Nothing like the pictures and of course Valentine’s Day has come and gone. Never order from this seller.

Verified buyer from
Hiawatha, KS

Rustic Quote Posters | 24"x36" | Free Shipping

Rating:
Rated 5 out of 5 stars
Verified buyer from
Broken Arrow, OK

Rustic Farmhouse Pillow Covers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Dawsonville, GA