Qualtry Reviews

Very cute and the quality is good, but the date is wrong on the postcard and they will not respond to any of my emails. :( very unprofessional

Ordered almost a month ago & it is now Mother's Day. Still has not shipped .

Very Very Disappointed! I ordered this 13 days in advance to get here by Mother’s Day and I have still not received it and it is Mother’s Day today!

05/15/2020 UPDATE- finally came. I had to email Jane.com to get someone to reply. (Although the company NEVER replied). The gift arrived FIVE Days AFTER Mother’s Day! Get this, it only had the stands! I DO NOT WANT THE PLAQUE, and I DON’T WANT A REPLACEMENT! I want ALL funds returned to me!! I want the cost for the products, shipping AND taxes! We work hard for our money, and we shouldn’t have to go through this to support a business to get our mothers gifts! I don’t care if it was $2 or $200!! To be honest, I’ve beyond disappointed! This is THE worst purchase from Jane.com that I’ve encountered! Do better! Still haven’t arrived. Emailed company. Nothing. Tracking number doesn’t work. Ordered a month ago for my moms Mother’s Day gift, nothing. It’s the day after, she still nothing... disappointed

So disappointed! I never received these gifts for my mom and mother in law. I ordered this item almost a month ago and was sent a tracking number the next day. I was super excited as I expected to receive the item within a week. I have emailed the company and I asked them for my money back. A suggestion for this company is to use a different shipping courier, the company you are using is just awful. I saw movement on the tracking several days after receiving the tracking number and then again a week later but nothing for the past 2 weeks. I won't be buying from this seller or company again. So disappointed!

Still have not received this item. Going on 3 weeks. Tracking is not showing any information.

Their shipping partner newgistics is the absolute worst. My item “shipped” on the 1st and didn’t move again until the 8th, and then sat again for 3 more days. My item was supposed to be here before Mother’s Day and it finally showed up 3 days after Mother’s Day when they finally took it to usps. I purchased two of them and only one arrived as well.

So disappointed! I never received these gifts for my mom and mother in law. I ordered this item a month ago and was sent a tracking number. At that point I expected to receive the item within a week. I have emailed the company twice and I asked them for my money back and no response from them, no postcards and no money. I saw movement on the tracking several days after receiving the tracking number but within the same location for the past 3 weeks. I won't be buying from this seller or company again. At least reply to customers. I Do not recommend this seller!!!! So disappointed!

You can’t even read what it says. Very unhappy. Didn’t even give it to my mom because it looks that bad.

This order shipped per tracking on April 26. I have not received it. Mother's Day has come and gone. I emailed saler but have not received a response

I ordered my item on April 17th for a Mother's Day gift and it is May 18th and I still have not received it. I don't understand why you would sell an item for Mother's Day when you can't get it to someone even a week after Mother's Day. Looking at the USPS tracking info it doesn't even look like USPS has the item so I am starting to wonder if this is a scam.

I placed my order mid April and I haven’t received my product. I haven’t received any updates and when I reached out to seller just to verify that it’s has shipped, I didn’t receive a response. Poor customer service.

I finally received this product on Friday even though I ordered it for a Mother’s Day gift. I would have been pleased regardless but the postcard was misprinted. On the second line of the post card, it literally says “line 2” even though I obviously did not write that when I ordered it. I tried to email the company to see if I could get it reprinted but have not gotten any response. Very unsatisfied.

I placed two separate orders. One turned out perfect but the other was incorrect. I reached out for it to be corrected and when I received it (which was after Mother’s Day), it was STILL incorrect! Only giving one star review because they refunded my money. I will not be purchasing from this company again.

I placed my order on April 9th, and still haven’t received it.

I sent a message about the spelling that I wanted to fix and they didn’t fix it. They printed the <line2> on the second line instead of leaving it off. Would NOT recommend ordering this.

Didn’t receive until days after Mother’s Day. Contacted seller and responded once and not until I had to involve Jane customer service. Ordered well in advance before Mother’s Day so there was ample time. The names on the product are so tiny you can’t make out what they say unless you hold right up to your eyes.

Loved the product, but it did not come with the holder pictured. Very misleading

Days later, the item had not even been picked up &/or shipped out... from same state locations. It was to be a Mothers Day gift and Im not sure it will arrive to her.

Thin & flimsy. Cheap looking product.