Qualtry Reviews

I received the product broken and the company has failed to respond to my emails

One out of the 3 lanterns I ordered was completely demolished in the mail because the packing job was horrible. And now this company doesn't return e-mails because they don't care that my purchase was destroyed because they don't know how to pack breakables properly. I want my money back!!!!!!!

One side of the glass pane on the lantern was broken when I received it. It was not packaged properly. There was not anything inside or surrounding the lantern to keep it from breaking during the shipping process. I have emailed the seller but they have not responded

cute lantern, great value. i ordered the "brown" print, and the color was actually brown. it looks black in the picture.

Cute but not the best quality

When I received my shipment, not only was one lantern broken, but the other was missing altogether. I still have yet to either get my money back or my 3rd lantern. VERY DISAPPOINTING.

The latern arrived with all the glass broken. It is unusable.

I ordered 2 of these and wish I had my original order information because I'm not sure one of them was monogrammed correctly. Other than that I think they're really nice and hope my married kids will love them.

The product is very pretty however when I received it the glass was broken and have been unable to get an answer from the sender. I have emailed sender now 5 times and still haven't received an answer please help me resolve this issue!!!!!

Love! Great gift or for yourself!

Ordered 4 lanterns & only received 2, 1 of which is missing its handle. Tried to email the company but the emails keep getting sent back as undeliverable. Don't waste your time or money on this company!

Very nice! My sister in law will love it!

Loved!

Very impressed. I didn't check the size first, smaller than I expected, but the scrollwork is wonderful! Great presents for my in laws.