Qualtry

Qualtry Reviews

16,032 Customer Reviews

Pleasant Grove, UT

Member since April 2014

Average Rating

Overall Score
4.3 out of 5

Rating Breakdown

16,032 total reviews
5
11,759 (73%)
4
1,441 (9%)
3
700 (4%)
2
482 (3%)
1
1,650 (10%)

Personalized Extra-Large Serving Boards

Rating:

I was holding off to leave a review thinking that my issue would be resolved but it hasn’t. I ordered an engraved cutting board and the “2” was missing from the “2022” I love the board but I can not give it as a Christmas gift with the incomplete date. I tried the live chat with no response and have sent 2 emails to try to resolve this but have not received a response. Customer support saying that this is a busy time and emails will be replied to within 24-48 hours. I’m still waiting!

Seller Response

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Does not recommend
Verified buyer from
Conway, SC

Drawstring Santa Gift Bags

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Daleville, VA

Custom Holiday Pillow Cover

Rating:

Very cute pillow cover.

Recommends this product
Verified buyer from
Sewell, NJ

Personalized Antique Whiskey Decanter Gift Set | 24 Oz

Rating:

This product is terrible! Didn’t come with a top and personalization is tiny!

Seller Response

We are sorry to hear that you are missing the stopper for your decanter. We will request for it to be sent as soon as possible. Kindly bear with us as we take care of this for you.

Does not recommend
Verified buyer from
Phenix City, AL

Personalized Antique Whiskey Decanter Gift Set | 24 Oz

Rating:

Absolutely gorgeous set!

Recommends this product
Verified buyer from
Fountain Inn, SC

Custom Holiday Pillow Cover

Rating:

I do like it, but arrived NOT as ordered. I ordered two. One arrived with correct spelling but different print/design. Second arrived with incorrect spelling. Which was not an error on my part. I went back and looked at the order spelling was correct and my two different choices of print/design. Waiting to hear back from Jane and Qualtry.

Seller Response

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Recommends this product
Verified buyer from
Roanoke, VA

Personalized Wooden Baby Name Block | One Block Only

Rating:

It took 3 attempts to finally get the blocks in the colors I had selected almost 2 months later. Don’t order if it is time sensitive.

Seller Response

We apologize for the delay on your order. Rest assured that we will do better in the future.

Does not recommend
Verified buyer from
Boerne, TX

Personalized Bamboo Christmas Cutting Board | 11" X 17"

Rating:

I love this. Very nice gift. High Quality.

Recommends this product
Verified buyer from
Sylvania, OH

Personalized Burlap Christmas Stockings For Family

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Fitzgerald, GA

Custom Porcelain Ornaments

Rating:

So cute!

Recommends this product
Verified buyer from
Greenwood, AR

Custom Holiday Pillow Cover

Rating:

I thought it was a bit bland. The picture makes it look like it takes up more of the case + I didn’t realize the inserts didn’t come with.

Seller Response

Thank you for your feedback and we apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.

Does not recommend
Verified buyer from
Rockton, IL

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Naples, FL

Personalized Santa Gift Bags

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Naples, FL

Personalized Throw Pillow Cover For Family

Rating:

One of the names was misspelled - I sent an email to ask if I made the mistake or if the vendor did - never heard back from them

Seller Response

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Does not recommend
Verified buyer from
Springdale, AR

Personalized Colored Throw Pillow Covers | Family Names

Rating:

I’m disappointed. The picture showed the charcoal cover with white writing. I ordered three as Christmas gifts. They just arrived. I have little time to find something else and my covers came as charcoal with black letters. It looks terrible. You can hardly see the names.

Seller Response

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Does not recommend
Verified buyer from
Brazil, IN

Personalized 1Dog Breed Throw Pillow Cover

Rating:

No option to leave a comment on the personalized name pillow but not the correct names on the pillow that was meant as a gift😡

Seller Response

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Does not recommend
Verified buyer from
Virginia Beach, VA

Drawstring Santa Gift Bags

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Cedar Vale, KS

Personalized Golf Shoe Bag

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Old Fort, TN

Personalized Hand Crank Mini Music Boxes

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Maize, KS

Merry & Bright Santa Bags | Medium 14 x 21 in.

Rating:

Very cute and roomy.

Recommends this product
Verified buyer from
Dothan, AL