Qualtry

Qualtry Reviews

16,032 Customer Reviews

Pleasant Grove, UT

Member since April 2014

Average Rating

Overall Score
4.3 out of 5

Rating Breakdown

16,032 total reviews
5
11,759 (73%)
4
1,441 (9%)
3
700 (4%)
2
482 (3%)
1
1,650 (10%)

Personalized Glass Lanterns

Rating:

My order says it shipped on 11/26 however it is 12/17, I have yet to receive it or get a reply to my emails requesting information on my order.

Seller Response

Hi There, Im sorry to hear about the error on your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Tyler, TX

Personalized Wine Bottle Balancers

Rating:

Great quality! Cannot wait to give them to my nephew that just got married.

Verified buyer from
Pell City, AL

Personalized Art Kit

Rating:

Great set! Perfect gift!

Verified buyer from
Rutland, MA

Personalized Dog Collars

Rating:

Awful quality!!! The embroidery was a joke. It was crooked, strings falling off and the area code was not even legible as the embroidery was so bad.

Seller Response

Hey there! I am so sorry that the product was not up to your expectations. Can you please send me a message through your order for us to give you a reasonable and hopefully satisfactory resolution.

Verified buyer from
Greer, SC

Custom Porcelain Ornaments

Rating:

Beautiful ornament. I highly recommend this.

Verified buyer from
Wichita Falls, TX

Personalized Throw Pillow Cover For Family

Rating:

I think the pillow case is nice. The lettering is nice, but the letters could have been a lot darker. They were supposed to be black but are a light brown.

Verified buyer from
Virginia Beach, VA

Personalized Extra Large Cork Trivet | 11.5"

Rating:

Love these. They are even more sturdy than I thought they would be!!!

Verified buyer from
Booneville, AR

Personalized Glass Lanterns

Rating:

I ordered 6 of these on November 8th for Christmas gifts. It shows that they are still processing and emails asking for a shipping date have been ignored. Beginning to think that the company does not really exist. Would give 0 stars if I could!

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our customer support team. We will do everything we can to make sure this doesn't happen again.

Verified buyer from
Erie, IL

Personalized Extra Large Cork Trivet | 11.5"

Rating:

Very cute

Verified buyer from
South Jordan, UT

Personalized Mini Cutting Board

Rating:

So far 2 weeks late & no replies

Seller Response

Hey there! I am so sorry that the product was not up to your expectations. Can you please send me a message through your order for us to give you a reasonable and hopefully satisfactory resolution.

Verified buyer from
Lenzburg, IL

Custom Wooden Luggage Tags | Set of 2

Rating:

It has been almost a month and haven’t received.

Seller Response

Hey there! I am so sorry that the product was not up to your expectations. Can you please send me a message through your order for us to give you a reasonable and hopefully satisfactory resolution.

Verified buyer from
Northborough, MA

Personalized Throw Pillow Cover For Family

Rating:

This pillowcase is everything… Great quality… And my children’s grandmother was so appreciative.

Verified buyer from
Williamsburg, VA

Personalized Throw Pillow Cover For Family

Rating:

It was great!

Verified buyer from
Paducah, KY

Personalized Mini Cutting Board

Rating:

Love these! Make for great presents

Verified buyer from
Fort Mill, SC

Personalized Mini Bamboo Serving Boards | 8 Designs

Rating:

These are very nice, the personalization makes it very special.

Verified buyer from
La Canada Flintridge, CA

Personalized Hammers For Dad

Rating:

Never received item. Me reply from emails

Seller Response

Hey there! I am so sorry that the product was not up to your expectations. Can you please send me a message through your order for us to give you a reasonable and hopefully satisfactory resolution.

Verified buyer from
Baytown, TX

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Verified buyer from
Fond du Lac, WI

Personalized Throw Pillow Cover For Family

Rating:

I received the wrong pillow cover (it has another family's names on it!) and when I reached out to the seller, I have not received any feedback or help correcting the error:(....

Seller Response

Hey there! I am so sorry that the product was not up to your expectations. Can you please send me a message through your order for us to give you a reasonable and hopefully satisfactory resolution.

Verified buyer from
Goodfield, IL

Personalized Welcome Baby Throw Pillow Covers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Bluffton, OH

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Verified buyer from
Bluffton, OH