Qualtry

Qualtry Reviews

16,032 Customer Reviews

Pleasant Grove, UT

Member since April 2014

Average Rating

Overall Score
4.3 out of 5

Rating Breakdown

16,032 total reviews
5
11,759 (73%)
4
1,441 (9%)
3
700 (4%)
2
482 (3%)
1
1,650 (10%)

Personalized Mini Bamboo Serving Boards | 8 Designs

Rating:

I wish I could review this item, but it’s been over a month and I have yet to receive it. I was planning on gifting it to some friends who had a quarantine wedding in May. I’ll be looking to order elsewhere next time.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Verified buyer from
Des Moines, IA

Personalized Monogram Pillow Covers

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Le Sueur, MN

Personalized Extra Large Cork Trivet | 11.5"

Rating:

The details clearly state two identical hot pads are included in the purchase. I received one. Seller has not sent the second hot pad.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Normal, IL

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Columbus, GA

Personalized Mason Jar Vase For Mom

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Toccoa, GA

Monogrammed Tote Bags - Summer Gift

Rating:

This took over a month to come in and the quality of the bag was poor, very thin I wouldn't trust this to hold one hard cover book, must be a child in the photo.

Seller Response

Our team has forwarded your feedback about the product /service to our management team in order to improve and offer better products/services to our customers! Thank you for helping our store to grow by sharing your thoughts with us.

Does not recommend
Verified buyer from
Bridge City, TX

Personalized Extra Large Cork Trivet | 11.5"

Rating:

Only received one hot pad rather than two as advertised. Contacted Jane (seller) and was told I would receive my other pad. It has been two weeks and I have received nothing.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Richmond, CA

Personalized Monogram Pillow Covers

Rating:

Ordered a month ago and never received it

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
,

Personalized Jumbo Toy Storage Bags

Rating:

JANE PLEASE HELP! Item not received - USPS says they did not receive it from third party shipper. Tracking shows it arrived at third party shipper almost 2 weeks ago. Very frustrating, not getting answers. Jane vendors, please take items to UPS for shipments your customers can count on.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Verified buyer from
Andersonville, TN

Personalized Teacher Tote Bag

Rating:

I cannot speak to the quality of these items as I have yet to receive them. I ordered these items 3 weeks ago and still have not received then. I wanted to give the bags to my son’s teachers and was unable to do so. I got an email to review an item that I do not have.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Verified buyer from
Makanda, IL

Personalized Checkers Game In A Bag

Rating:

cute. Very large bag which can store multiple things, not just the checkers. My grandson will be quite tempted to put many things into it.

Recommends this product
Verified buyer from
Odessa, TX

Personalized Monogram Pillow Covers

Rating:

Not sure I can really leave a review on something I have yet to receive. I emailed the seller yesterday for an update and have yet to receive a response from them. I guess at this point all I can say is that they are Not timely or responsive.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Lake Geneva, WI

Personalized Monogram Pillow Covers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Chatham, IL

Personalized Monogram Pillow Covers

Rating:

Never received

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Verified buyer from
Somerville, TN

Personalized Hammers For Dad

Rating:

Ordered in April and it is now May 31 and still have not gotten even a shipping notice. The item indicated it would ship by May 15 which is not the case. I have sent two emails asking for an update with no response.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Philadelphia, MS

Personalized Throw Pillow Cover For Family

Rating:
Rated 4 out of 5 stars
Verified buyer from
Princeton, KY

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Homewood, IL

Personalized Monogram Pillow Covers

Rating:

Never came.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Wayne, MI

Personalized Farmhouse Pillow Cover

Rating:

Seams need more reinforcement at zipper, Seam ripped when putting insert into it the first time.

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you an email. Looking forward to hearing from you soon.

Does not recommend
Verified buyer from
Fishers, IN

Personalized Bamboo Pizza Board - FREE SHIPPING

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Fishers, IN