Qualtry

Qualtry Reviews

16,032 Customer Reviews

Pleasant Grove, UT

Member since April 2014

Average Rating

Overall Score
4.3 out of 5

Rating Breakdown

16,032 total reviews
5
11,759 (73%)
4
1,441 (9%)
3
700 (4%)
2
482 (3%)
1
1,650 (10%)

Personalized Extra Large Cork Trivet | 11.5"

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Sheffield, AL

Personalized Throw Pillow Cover For Family

Rating:

I ordered these on 11/16. I have emailed the company multiple times with no response. I'm very disappointed and really would like some sort of answer as well as the products I ordered

Seller Response

Hi Sarah Upon checking on your order, it was already submitted to our designers and is currently being processed. Slight delays transpired due to the surge of orders and some delayed shipments from the suppliers. Rest assured that we are going to follow up on your order and the tracking information will be sent to you through e-mail once your order has been shipped.

Does not recommend
Verified buyer from
Hillsboro, MO

Personalized Checkers Game In A Bag

Rating:

Apparently I am not alone in my complaint. I ordered this a few weeks ago, expected it on December 2nd on December 4th it still showed processing. I emailed and the next day it showed shipping label created. No further movement, after 4 emails and no response I can only assumed they have taken my money for their own pleasure. BUYER BEWARE! A simple response would have avoided all of this! I have filed a report with JANE.

Does not recommend
Verified buyer from
Lexington, OH

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Hornell, NY

Personalized Festive Holiday Mug - Christmas Gift

Rating:

I have still not received my items. I have also sent an email with attn to Jim as stated , and I have had no response from the company

Verified buyer from
Willard, OH

Personalized Dog Collars

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Myrtle Beach, SC

Personalized Throw Pillow Cover For Family

Rating:

The cutest ever ... ❤️ love these !!!

Recommends this product
Verified buyer from
Evans, GA

Personalized Throw Pillow Cover For Family

Rating:

The names are not aligned in any way which makes it look a little weird. Cute otherwise.

Seller Response

Hello, would you be kind enough to send us a sample photo of the item showing the defect please? send it at [email protected] and you may put the email attention to our Jane specialist "Jim"

Recommends this product
Verified buyer from
Oklahoma City, OK

Personalized Woodland Pillowcases for Kids

Rating:

So soft & beautiful

Recommends this product
Verified buyer from
Virginia Beach, VA

Personalized Mini Cutting Board

Rating:

I am not one to do bad reviews but.. I ordered this item on 11/13. It was estimated to be delivered on 11/22. When I did not receive my package on that date and it was still saying “processing,” I emailed the company on 11/30. I had not gotten a response so I emailed them again on 12/4 with no response. AGAIN. All while the order still says processing. I just want my money back.

Seller Response

We are extremely sorry for this delay. We have filed a lost claim in your behalf and will be processing a full refund for this order

Does not recommend
Verified buyer from
Reagan, TN

Personalized Glass Whiskey Decanter

Rating:

It's gorgeous

Recommends this product
Verified buyer from
Montgomery, AL

Personalized Wine Bottle Balancers

Rating:

Ordered 11/18/21 and still hasn’t been sent or have gotten a response back as to what is causing the delay.

Does not recommend
Verified buyer from
Manistee, MI

Personalized Throw Pillow Cover For Family

Rating:

Literally the cutest pillowcase I’ve ever ordered! Worth the wait, and made perfectly!

Recommends this product
Verified buyer from
Muncie, IN

Personalized Throw Pillow Cover For Family

Rating:

I have yet to receive it!!!!!! I have emailed them with NO response!!!

Seller Response

Hi There, Thank you for your patience. Looks like the order has been shipped out and is now being handed over to your local USPS for door to door delivery

Does not recommend
Verified buyer from
Tell City, IN

Personalized Glass Whiskey Decanter

Rating:

Perfect gift item! Arrived quicker than expected.

Recommends this product
Verified buyer from
Dunlap, IL

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Lyman, SC

Personalized Throw Pillow Cover For Family

Rating:

PERFECT!!

Recommends this product
Verified buyer from
Sulphur, LA

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Vallonia, IN

Personalized Throw Pillow Cover For Family

Rating:

I still haven't received my item and cant seem to get a response by email

Seller Response

A tracking label has been assigned to your order and we are just waiting for our fulfillment team to turn over your package to USPS for door-to-door delivery. Once the package label has been scanned by the receiving team after turn over we should be able to track the package’s whereabouts realtime

Verified buyer from
Healdton, OK

Personalized Throw Pillow Cover For Family

Rating:
Rated 4 out of 5 stars
Recommends this product
Verified buyer from
Bigelow, AR