Qualtry

Qualtry Reviews

16,032 Customer Reviews

Pleasant Grove, UT

Member since April 2014

Average Rating

Overall Score
4.3 out of 5

Rating Breakdown

16,032 total reviews
5
11,759 (73%)
4
1,441 (9%)
3
700 (4%)
2
482 (3%)
1
1,650 (10%)

Personalized Christmas Velvet Stocking For Family

Rating:

Terrible customer service. Never received them.

Seller Response

Thank you for your patience Angie, we sent you a follow-up response to your registered email address

Does not recommend
Verified buyer from
Osborne, KS

Personalized Christmas Velvet Stocking For Family

Rating:

I have not received this item. Said it would ship by Dec 10th and still says processing. I have reached out to the seller twice to figured out when it will ship and I have not gotten a response.

Seller Response

Thank you for your patience Megan, we sent you a follow-up response on your registered email address

Does not recommend
Verified buyer from
West Fargo, ND

Personalized Mini Bamboo Serving Boards | 8 Designs

Rating:

12/16. Have not received yet.

Verified buyer from
Belleville, MI

Personalized Glass Whiskey Decanter

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
,

Personalized Farmhouse Christmas Tea Towels

Rating:

I never received my order and it still hasn’t shown up as shipped. We will be moving soon as well so I tried to contact the shop and they said they’d get back with me and never did.

Seller Response

Thank you for your patience Tyler, we sent you a follow-up response on your registered email address

Does not recommend
Verified buyer from
Heiskell, TN

Personalized Art Kit

Rating:

It’s really nice and I love that it’s personalized. Quite a variety of art tools!

Recommends this product
Verified buyer from
Orland Park, IL

Personalized Checkers Game In A Bag

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Edmond, OK

Personalized Monogram Pillow Covers

Rating:

wedding gift - love them!!!!

Recommends this product
Verified buyer from
Jacksonville, NC

Personalized Throw Pillow Cover For Family

Rating:

Adds a personal touch to the home

Recommends this product
Verified buyer from
Indianola, MS

Personalized Mini Bamboo Serving Boards | 8 Designs

Rating:

I ordered this Nov 30th and it said it would ship by Dec 8th I have tried emailing twice with no response I also think it is very unprofessional to not have a phone number to call customer service I was really hoping to have this to give to my sister-in-law for Christmas while she was in town this weekend but now I'm going to have to ship it to her I live nearby and was hoping to use them in the future for more gifts but now I'm not sure I will I understand that most places are understaffed and really busy this time of year, but I don't understand why I can't at least receive an email response

Seller Response

Thank you for your patience Lexi, we sent you a follow-up response on your registered email address

Does not recommend
Verified buyer from
Pleasant Grove, UT

Personalized Mini Bamboo Serving Boards | 8 Designs

Rating:

Ordered 11/30 with the estimated ship date of 12/8. It's 12/16 and no item. I understand it the holidays but it's been 3 weeks, plenty of time. Don't put in your description an estimated ship date if it's going to be weeks before its shipped

Seller Response

Thank you for your patience Blair, we sent you a follow up response on your registered email address

Does not recommend
Verified buyer from
Farmerville, LA

Personalized Names Tote Bag For Moms

Rating:

Super Cute

Recommends this product
Verified buyer from
Boulder Creek, CA

Personalized Dog Collars

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Somerville, TN

Personalized Wine Bottle Balancers

Rating:

I ordered this on Nov 18th and still haven’t received it! It was estimated to ship on November 30th, shows shipped but never received!

Seller Response

Thank you for your patience. The order is scheduled to be delivered today 12.16 around 9pm

Does not recommend
Verified buyer from
Lake City, FL

Personalized Wooden Money Keeper (Small) - Wedding Gift

Rating:
Rated 4 out of 5 stars
Recommends this product
Verified buyer from
Hagatna, GU

Monogrammed Tote Bags - Summer Gift

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Citrus Heights, CA

Personalized Halloween Pillowcase Trick-Or-Treat Bags

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Saint Charles, MO

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Western Grove, AR

Personalized Mini Bamboo Serving Boards | 8 Designs

Rating:

Order placed on 11/30 and confirmation status stated that shipping date would be 12/9. I've sent two emails (12/10 & 12/13) asking for status only to receive an auto-reply that someone would contact me within 24 hours. I did receive an email 12/14 stating "The independent seller has your merchandise packed. It’s almost ready to make its way to you." but nothing more and no further shipping updates. There are now only 7 mail delivery dates until Christmas - and obviously these were two Christmas presents. If there was an issue, they should stop taking orders and reach out to the customers who are waiting on updates.

Seller Response

Hello, We are awaiting the completion of the turnover by our Fulfillment team to your local USPS. Once done the label should be scanned on the system and we should be able to get real time update on the tracking number provided

Does not recommend
Verified buyer from
Ravenna, OH

Personalized Throw Pillow Cover For Family

Rating:

The personalized printing is great... The pillowcases wrinkle very easily. If you plan to use them to rest your head on them you will have wrinkles.

Verified buyer from
Alpine, TX