Johnny Threads Reviews

I can’t speak to the quality of the item as I never received it. Very poor customer service. Item was shipped in September and I have reached out twice to this place with absolutely no response back. I love Jane.com but they should end their association with this place.

I ordered on September 9, it says it shipped on Sept 20 and it is now Oct 12 and I still don't have it. I have emailed and requested a refund. I hope they respond.

I ordered this the first week of September. The tracking never updated from the date of shipment being placed on September 16. I have contacted the seller twice and no response. Very upset with this matter and will not be giving them my business. I’ve never had this problem on Jane. :(

Still have not received my package and ordered in September. It says order accepted, and nothing has updated since September 29th. I've emailed multiple times asking for more info with no response.

Still have yet to receive the items. Sent two emails to the seller and have not received a response. Will not bit from them again.

I guess I’m in the same boat at the other reviewers- ordered Oct 4 and the package shows it’s still in Massachusetts. So disappointed. I will try to get a refund I guess.

The sweater never arrived.

I have never received it and seller will not respond to my several emails. Very disappointed.

I ordered my sweatshirt on 9/16/21, and I still have not received it. Tracking label says it was shipped to Massachusetts but I live in Arkansas. Seller will not respond to emails. Would not recommend.

This product never arrived. I tried to contact the seller, and they never responded to my emails. I finally contacted Jane.com to request a refund, and after reading the MANY reviews of customers with similar experiences, I suggested Jane no longer work with this retailer. This finally elicited a response from the seller that was highly unprofessional and rude. They also blamed usps, when their tracking number said the label had been printed, but never shipped! Only 6% of customers recommended them, so I would say my assessment of their customer service is accurate!

Ordered September 9 still hasn’t arrived!

Never received and seller has not responded to email.

I ordered a fall sweatshirt for my toddler beginning of September. It shipped out the 30th of September. I never received my sweatshirt. Tried contacting this shop several times and they never returned an email. Too bad. I enjoy shopping on Jane and I hope this company is no longer allowed to scam customers.

Ordered almost a month ago and order is still pending acceptance to the post office. Seller also won't respond. I would give 0 stars if I could.

I purchased this item almost a month ago and have not received it! I contacted the seller about 3 times to cancel the item and have not received an answer! Awful costumer service!! Awful service in general!

I ordered this on September 25 and here it is, October 21 and I have yet to receive it. I contacted the seller a week ago and they have not responded. UPDATE: I emailed Jane to report the issue and Jane contacted the seller as well, with no response and ended up refunding me for the purchase. I still haven’t heard from the seller.

I never received this product and had to contact Jane.com Customer Support over it. Shipping from this company is SUPER SLOW! When a package is lost, the company does not respond to any contact from customer or from Jane.com Customer Service.

I ordered these sweatshirts on 9/29! They were saying “in transit” on 10/7! Today is 10/21 and they are no where in site! Never delivered!

I ordered in Sept and still haven’t received it… Emailed twice & nothing… SCAM., JANE.. you need to remove this seller & give refunds for all the people who never got this

Still waiting on my order over a month later. I've contacted the seller twice to ask for an update and then a refund and haven't heard anything back. Very frustrating!