
Monogrammed Embroidered Cap
The hat arrived quickly (2 weeks from ordering) but I don't think the quality of the stitching is very good. It is not crisp like the picture shown. Mine has several flaws :(
6,353 Customer Reviews
•Highland, UT
•Member since September 2016
The hat arrived quickly (2 weeks from ordering) but I don't think the quality of the stitching is very good. It is not crisp like the picture shown. Mine has several flaws :(
Very nice visor
The hat fits perfectly and the monogram looks great!
It’s perfect
Love my hats however I was disappointed that my two hats shipped in two different boxes and I paid separate shipping for both when they could have shipped together. I understand I did make two different orders however good customer service would have be to ship them together and refund at least part of what I paid for shipping. I've had it done before and it would make me a loyal customer for sure.
I love it
I have emailed twice that the package was shipped to wrong address and still no response.
Perfect!!
Zero stars. I was so excited about this hat too. I ordered on the 2nd of June, with an estimated shipping date of June 18. Being that it is a customized item, I fully understand that it may take some time to create and ship. Up until the 25th of June, the order status has read “processing”. I reached out to the seller one week after it was supposed to have shipped, to inquire about the status of my order, and did not receive any response. I then reached out to Jane Customer Support and they responded quickly, apologizing and reached out to the seller on my behalf. They never heard back from the seller, so I tried again, in a last ditch effort, and still have heard nothing from the seller. One month after purchasing an item, I am empty handed with no explaination. I am incredibly disappointed, and am not sure how a small business (or any business for that matter) can operate successfully with such terrible customer service, and zero communication with their customers and vendors. Purchase with caution!
LOVE LOVE LOVE My New Hat!!! Monogramming looks SUPER Cute!!!
Love this hat!