6,351 Customer Reviews
•Highland, UT
•Member since September 2016
Excellent quality, very soft fabric. Fits pretty close to size, although I ordered a 3X (just to be safe) and normally wear a 2X.
Soft shirt, correct design. Fit is woman’s so a small is a true woman’s small. But two stars because I eventually got the item. Terrible customer service. They never answered any emails until Jane intervened. The purple was more like maroon, which is not what I ordered but fine. Supposed to ship on 15th after a 3 week processing time which is up surd and didn’t ship till the 20th at 9Pm. Never had any problems with Jane or other vendors until this and the communication problems.
I love this shirt! It is very soft and comfortable. It is also really cute.
The shirt doesn’t seem to be the same ‘fit’ as the pictures. It’s more fitting and shorter in the front than the back. It still works, but doesn’t fit like a basic t-shirt.
Never shipped. Sent 2 emails. 😡
Ordered on November 24th and did not receive for Christmas. I contacted seller and they said they would send another one out and it should be here by Christmas. Guess what? I am trying to find another gift for my niece on December 23rd. Do not use!
I love the shirt but communication with the seller was less than satisfactory. I waited over three weeks to receive this item. I contacted the sellers several times regarding shipping with no response. Also shortly after placing my order, I contacted the seller about changing the style of monogram with no response. Not good business.
Took a while to get, but it was expected because it was made to order. Love it though!
Possibly the worst customer service ever, as in this item was ordered on Nov 29, said it would ship by Dec 12, and was not received until Dec 23. I attempted to contact the seller TWICE to find out what was going on and never received a response. I finally contacted Jane.com, who also didn't respond, but my item was shipped the following day. I'm assuming they contacted the seller, but not sure. Delays, especially at Christmas, are totally understandable, but not responding when someone has already been charged and not received their item is inexcusable. I'll never purchase from this seller again, regardless of the quality of the item.
This isn’t the same shirt pictured. Not happy with it at all and shipping time was 2 weeks late.
Took a very long time to actually receive it, however it looks exactly as I'd ordered.
It's nice and warm! Sleeves are a little on the longer side but I like that. Would definitely purchase again.
Can’t get the company to contact me back
Tried to contact the company via email 3 different times with no response.
Receipt clearly showed that I ordered an XS, but I received a 2X! Contacted the company multiple times with no response. Just want my order corrected.