The Sassy Seamstress Reviews

Order was wrong, received wrong color and wrong stitching for personalization, very disappointed

Ordered this on 11/22/22. Label was generated on December 2nd for shipping. Reached out to Jane for assistance after not receiving on 12/9/22. Seller finally responded on 12/14 stating “I am sorry for the delay. My embroidery machine ate your jacket:(. A new one is arriving tomorrow. I will get it embroidered and in the mail by Friday. You will have it by Christmas Eve.” I have asked seller for an updated tracking number multiple times since the one provided only stated “label generated”. I’m very disappointed. These were supposed to be gifts for Christmas! I NEVER leave bad reviews but the lack of communication from the very beginning is not professional. Don’t mark it shipped if it’s even been embroidered. Will be reaching out to Jane.

Ordered almost a month ago for a Christmas present and was supposed to ship last week. Seller does not return emails. Only tracking number generated..hasn’t even shipped. Would not recommend this seller.

Love

We’ll done!

Pillowcases are so cute!

Not as legible as I had hoped.

Contacted the vendor, awaiting for resolution for misspelled name on purchase. Correctly spelled name was on the invoice. Will update review after vendor replies with a resolution. Original item replaced and corrected item received just in time for Christmas! Thank you for your quick response and resolution! Perfect item for Christmas morning.

It was adorable!

Two of the names were so pushed together you couldn't read them. One had a burn mark from the sublimation machine. After contacting the seller twice, I was given a refund.

A little big but it’s super cute! Will order from Company again

The pillowcases are not a standard size as the description says. The ones I received measured 31” in length which is bigger than a queen and smaller than a king 🤷‍♀️. I emailed and asked for a replacement in the appropriate size but there was no response. They are cute, but not really usable on a toddler sized bed.