Refinery Number One, Inc

Refinery Number One, Inc Reviews

21,202 Customer Reviews

Roseland, VA

Member since January 2016

Average Rating

Overall Score
4.6 out of 5

Rating Breakdown

21,202 total reviews
5
17,287 (82%)
4
1,778 (8%)
3
604 (3%)
2
379 (2%)
1
1,154 (5%)

Rustic Farmhouse Pillow Covers

Rating:
Rated 4 out of 5 stars
Verified buyer from
Charlotte, NC

Stylish Pillowcase Collection

Rating:

Have not received order yet. It's been over three weeks.

Verified buyer from
Fishers, IN

Christmas Pillow Cover Collection

Rating:

Took a long time to get

Verified buyer from
Mooresville, NC

Watercolor Map Canvas Prints

Rating:

It's a copy of a watercolor, not an original...not.even.worth.it.

Verified buyer from
Grove, OK

Rustic Halloween & Autumn Pillow Covers

Rating:

Very disappointed; still have not received this item

Verified buyer from
Scottsboro, AL

Boho Chic Pillow Covers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Spartanburg, SC

Large Retro Travel Posters | 11x14

Rating:

Wonderful my son loved it!!

Verified buyer from
Wilmington, NC

Rustic Farmhouse Pillow Covers

Rating:

Such great quality!

Verified buyer from
Pawnee, IL

Rustic Halloween & Autumn Pillow Covers

Rating:

I love Jane and have never had a problem with anything I have ordered....However when ordering these pillow covers, at checkout it stated that the seller will ship by August 11th. Wellllll on August 21st I emailed the seller and they still have not shipped even though the money was taken from my account on August 8th, two full weeks earlier!! Bad service!! the seller did state they would get them shipped right away! But why did I have to reach out to make that happen!! Buyer beware of this seller!

Seller Response

Dear Kelley, I sent the items for free and issued a refund. I don't know why you hated us this much, even after I told you, we do not get paid until we ship your order, I did my very best to make it up to you, including free cases. We all love Jane, I just don't understand why you haven't responded my email with a thank you after you've been sent the order for free. Jane always protects the customers first, when you've a purchase on Jane, you'll never lose a single cent yet we shipped the order for free. Many many thanks - Kurt

Verified buyer from
Watertown, NY

Christmas Pillow Cover Collection

Rating:

Cute

Verified buyer from
Honey Brook, PA

Bible Scripture Prints | 8x10 or 11x14

Rating:

Love these so much!! Continue to order them!

Verified buyer from
Edmond, OK

Rustic Halloween & Autumn Pillow Covers

Rating:

Never received

Verified buyer from
Pierpont, OH

Rustic Halloween & Autumn Pillow Covers

Rating:

Very happy with my new pillow covers.

Verified buyer from
Rensselaer, IN

Rustic Farmhouse Pillow Covers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Boyle, MS

Rustic Farmhouse Pillow Covers

Rating:

Excellent colors and the perfect size!

Verified buyer from
Gulf Breeze, FL

Rustic Halloween & Autumn Pillow Covers

Rating:

Took way longer than promised. It is a nice pillow cover.

Verified buyer from
Biloxi, MS

Rustic Halloween & Autumn Pillow Covers

Rating:

Haven't received yet

Verified buyer from
Lampasas, TX

Rustic Farmhouse Pillow Covers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Hillsborough, NC

Rustic Halloween & Autumn Pillow Covers

Rating:

I still have not received my order from the beginning of August! So my review isn't based off of the product but because I never got it! Asking Jane for a refund! Not sure why an estimated ship date is even on there if the seller isn't going be able to ship on or around the date stated!

Verified buyer from
Lindale, TX

Rustic Halloween & Autumn Pillow Covers

Rating:

These were never shipped. Even two weeks after the estimated ship date and two emails inquiring about the order I never received a reply.

Verified buyer from
Mount Washington, KY