Qualtry

Qualtry Reviews

16,032 Customer Reviews

Pleasant Grove, UT

Member since April 2014

Average Rating

Overall Score
4.3 out of 5

Rating Breakdown

16,032 total reviews
5
11,759 (73%)
4
1,441 (9%)
3
700 (4%)
2
482 (3%)
1
1,650 (10%)

Personalized Throw Pillow Cover For Family

Rating:

It took 4 weeks to get. I finally received it after a refund. That's why I give it an extra star. I didn't expect it to come in the mail.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your feedback to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Recommends this product
Verified buyer from
Lenoir City, TN

Personalized Throw Pillow Cover For Family

Rating:

Great quality. Love the personalization!

Recommends this product
Verified buyer from
Albuquerque, NM

Personalized Dog Collars

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Jeanerette, LA

Personalized I Love You Mom Tea Towels

Rating:
Rated 5 out of 5 stars
Verified buyer from
Erie, PA

Personalized Hammers For Dad

Rating:

I still have not received this item.

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Myrtle Beach, SC

Personalized Throw Pillow Cover For Family

Rating:

I never received my order. Trying to get answers from them resulted in them dismissing my questions about where my package was and telling me to just continue waiting (weeks after it was supposed to be delivered). They grudgingly refunded me after saying I “wouldn’t wait for parcel to arrive” instead of taking ownership of a mistake either on their part or the package simply getting lost in the mail. Terrible and rude customer service.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
Chula Vista, CA

Personalized Monogram Pillow Covers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Spring, TX

Personalized Pet Placemats | 12" x 18"

Rating:

I have not gotten the item yet and it’s been a month. When I go to look at the tracking number, it lets me know that UPS doesn’t even have the package. Very frustrating.

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Does not recommend
Verified buyer from
Spring, TX

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Verified buyer from
Noblesville, IN

Personalized Throw Pillow Cover For Family

Rating:

Second on I have ordered. These are adorable. lettering on second ond seemed lighter than first though.

Recommends this product
Verified buyer from
Easley, SC

Personalized Throw Pillow Cover For Family

Rating:

I ordered this in May. It’s June 15th and I still haven’t received it. I understand personalized items take longer but it was shipped weeks ago and still I have nothing. I reached out to the seller to get a tracking number and it’s still not even showing in route. :(((((

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Does not recommend
Verified buyer from
Ferguson, KY

Dad and Grandpa Tees

Rating:

I didn't realize that this was just printed directly onto the shirt. It thought there would be some sort of texture. This being said, the printing was not super sharp. The edges of the lettering feathered/bled into the plain part of the t-shirt. I purchased this for my dad to work in outside so I won't return it but if I had purchased for other reasons I would definitely return.

Seller Response

Our team has forwarded your feedback about the product /service to our management team in order to improve and offer better products/services to our customers! Thank you for helping our store to grow by sharing your thoughts with us.

Does not recommend
Verified buyer from
Farmington, UT

Personalized Monogram Pillow Covers

Rating:

I love my personalized pillow cases 💕

Recommends this product
Verified buyer from
Lafayette, IN

Personalized Monogram Pillow Covers

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Jackson, MS

Personalized Farmhouse Pillow Cover

Rating:
Rated 4 out of 5 stars
Verified buyer from
Eagle Mountain, UT

Personalized Mason Jar Vase For Mom

Rating:

Was after Mother’s Day when I received the item but was as pictured

Recommends this product
Verified buyer from
Chattanooga, TN

Personalized Farmhouse Pillow Cover

Rating:

I received the product after the shipping time frame with a misprint on the product. Now almost 2 months after the order was placed, I still don’t have a replacement. Poor communication with the seller.

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Does not recommend
Verified buyer from
Ottawa, KS

Personalized Throw Pillow Cover For Family

Rating:

It’s more beautiful in person. I want more. I will be watching for the next sale. Great quality, fast shipping

Recommends this product
Verified buyer from
Watsontown, PA

Personalized Throw Pillow Cover For Family

Rating:

Love these pillowcases! This is the second one I’ve ordered and they always turn out so cute! Great size and quality!! The first one was for my 95yo grandmother - we listed all 13 grandchildren on it & told her it’s her “prayer checklist”! :) The second one was for me! Listed my family of four and placed on office couch next to a pillow that reads “Our Nest”. Definitely recommend!

Recommends this product
Verified buyer from
O Fallon, MO

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Williamston, SC