Qualtry

Qualtry Reviews

16,032 Customer Reviews

Pleasant Grove, UT

Member since April 2014

Average Rating

Overall Score
4.3 out of 5

Rating Breakdown

16,032 total reviews
5
11,759 (73%)
4
1,441 (9%)
3
700 (4%)
2
482 (3%)
1
1,650 (10%)

Personalized Farmhouse Pillow Cover

Rating:

This seller seems to have many issues with shipping items on time. Never received my order had to request a refund from Jane's customer service. Would not recommend purchasing items from this seller.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
San Angelo, TX

Personalized Throw Pillow Cover For Family

Rating:

Fast shipping. Good quality pillow case.

Recommends this product
Verified buyer from
Ringgold, GA

Personalized Wooden Postcards For Mom

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Springdale, AR

Personalized Throw Pillow Cover For Family

Rating:

Looks great, just took forever to ship.

Recommends this product
Verified buyer from
Perrysburg, OH

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Verified buyer from
Pineville, LA

Personalized Throw Pillow Cover For Family

Rating:

If I could leave 0 stars I would. Ordered 2 months ago and still have not received this item. Very unhappy.

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Plant City, FL

Personalized Throw Pillow Cover For Family

Rating:

Ordered item 4 weeks ago and was told it would ship 10 days ago. Then asked to rate it, can't rate something you still haven't received. No updates, where is my order please?

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Moline, IL

Personalized Woodland Pillowcases for Kids

Rating:

Very cute but material isn't so nice.

Recommends this product
Verified buyer from
Vista, CA

Personalized Farmhouse Pillow Cover

Rating:

Love the way my pillow cover turned out.

Recommends this product
Verified buyer from
Mc Calla, AL

Personalized Throw Pillow Cover For Family

Rating:

Such a unique and personal gift

Recommends this product
Verified buyer from
Kinder, LA

Personalized Soft Mink Touch Blanket

Rating:

So cute, so soft, perfect for new baby!

Recommends this product
Verified buyer from
Dillon, MT

Personalized Woodland Pillowcases for Kids

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Germantown, TN

Personalized Throw Pillow Cover For Family

Rating:

Very pretty

Recommends this product
Verified buyer from
Foxworth, MS

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Kansas City, KS

Monogrammed Tote Bags - Summer Gift

Rating:

My first tote bag and I love it, straps are a little short but love the design 😁

Recommends this product
Verified buyer from
Orlando, FL

Personalized Signs for Dad and Grandpa

Rating:

I ordered this product a month ago. The tracking link provided did not work that great. There was a delay due to covid. However I reached out to Qualtry & Jane and got a fast response including a new tracking link. It’s beautiful, I’m very satisfied with my purchase.

Verified buyer from
Westbury, NY

Personalized Wooden Postcards For Mom

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Cornelius, NC

Personalized Princess Pillow Covers

Rating:

So cute

Recommends this product
Verified buyer from
Wichita, KS

Personalized Hammers For Dad

Rating:

This item supposedly shipped May 28th and I still have not received it! It’s a Father’s Day gift and was supposed to have been here by now. (June 16). Very disappointing!!

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Does not recommend
Verified buyer from
Aroda, VA

Personalized Monogram Pillow Covers

Rating:

I'd like to give 5 stars because the product is great. However, I ordered April 30th and the item arrived June 15th. Tracking link didn't always update, customer service took a couple days to reply. I understand delays with Covid, but I ordered other items off Jane.com and they arrived in a quick time frame.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your feedback to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Verified buyer from
Jefferson, SD