Qualtry

Qualtry Reviews

16,072 Customer Reviews

Pleasant Grove, UT

Member since April 2014

Average Rating

Overall Score
4.3 out of 5

Rating Breakdown

16,072 total reviews
5
11,768 (73%)
4
1,443 (9%)
3
702 (4%)
2
488 (3%)
1
1,671 (10%)

Personalized Dog Collars

Rating:

Tightening belt covers part of phone number. Otherwise i like it a lot.

Personalized Throw Pillow Cover For Family

Rating:

If I Could have given this 0 stars I would have! Names were not right. I could never find anywhere to call anyone to fix the problem. 2X HEIDI, MACKENZIE, ANDREW, DELILAH, TREYTAN, SOLOMON, HEIDI, MACKENZIE, ANDREW, DELILAH, BLAKE, TREYTAN, ALYZA, SOLOMON

Personalized Monogram Pillow Covers

Rating:

Love these! I ordered 5, one for myself and 4 as gifts. They turned out so cute. I've already given one away and the recipient loved it 😊 would order again!

Personalized Glass Lanterns

Rating:

The glass in the lantern was smashed to pieces when it arrived. Unfortunate because it would’ve been cute otherwise...

Personalized Dog Collars

Rating:

Great item! Was just as I expected it and shipped fast!

Personalized Teacher Tote Bag

Rating:

Working with Qualtry's customer service was frustrating. My first package was lost and they had to replace it but they could not give me a date for shipping the new item or any updated information. It started to come off like they were just trying to scam me and they would not return some of my emails until I got Jane.com involved even then, the company was very vague. I understand covid complicates things but every other company I have ordered from has been very professional. The tracking formation they give is not correct because they use a 3rd party shipping company so the USPS tracking number is only valid the last day of the package's journey - and even when they did give me the 3rd party's tracking information, that company does not update frequently either. It took a total of 2 months to get my purchase. I was not impressed with what I received either which made the entire situation even more frustrating. It is an extremely thin/cheap canvas (I can see through the fabric without holding it up to the light). I don't think I would be able to put very much in it without the handles ripping. The printing quality itself is also not well done. Some of the ink on the letters are "chipped". The word "super" is a might lighter pink than the picture shows and it's a bit hard to make out/not noticeable. My name is in much smaller letters and looks very awkward. The text as a whole is also slightly crooked, like they didn't line it up correctly before printing it. The "cute" watercolor splatter that looks bold and purposeful in the picture looks muted in many places, like I just spilled something today on it by accident. Overall, the bag looks very cheap. I truly regret not asking for a refund when they offered it to me instead of saying they could ship me a new product. I highly doubt I'll use this and it was certainly not worth the money. I do not every plan to buy from this company again.

Personalized Extra Large Cork Trivet | 11.5"

Rating:

These turned out so nice! I’m glad I ordered two sets.

Personalized Dog Collars

Rating:

Cute Great price

Personalized Monogram Pillow Covers

Rating:
Rated 5 out of 5 stars

Personalized Extra Large Cork Trivet | 11.5"

Rating:
Rated 5 out of 5 stars

Personalized Hammers For Dad

Rating:
Rated 5 out of 5 stars

Personalized Monogram Pillow Covers

Rating:
Rated 5 out of 5 stars

Personalized Throw Pillow Cover For Family

Rating:
Rated 4 out of 5 stars

Personalized Pet Placemats | 12" x 18"

Rating:

Great quality Nice price

Personalized Extra Large Cork Trivet | 11.5"

Rating:
Rated 5 out of 5 stars

Personalized Monogram Pillow Covers

Rating:

Beaitiful work. The only thing that it fades as soon as you wash them.

Personalized Princess Pillow Covers

Rating:

Adorable! My daughter loves her pillow!

Personalized Glass Lanterns

Rating:

I did not receive the design I ordered. Very disappointed

Personalized Pet Placemats | 12" x 18"

Rating:

This is the cutest mat! Well made and Dexter approves.

Monogrammed Distressed Cap

Rating:

I was little disappointed that the letters K and L were not as big as the M. Oh well just know not to order from this vendor again