Elle & Emmy Reviews

Update: I was contacted by the seller who apologized for sending the wrong t-shirt. They sent the correct T-shirt ordered at no extra charge in a timely manner and it is perfect! My daughter loves it! They were very responsive and corrected the issue. Very pleased with their customer service and product! Buyer beware, not as advertised!!!! I would have left zero stars if it would have let me. I ordered the retro smiley shirt, the advertisement states soft bella canvas shirt. However, when I received the shirt it is NOT the advertised T-shirt. It is a 100 percent cotton Tultex shirt. I tried to contact the seller via e-mail two times and have not received a reply. I will be sending a complaint to Jane.com

True to size and super cute!

It’s so perfect!!!! They did a Grammy-Mimi for me since a couple grandkids call her something different. I had the grandkids and great grands listed. The crew neck is soft and not terribly thick. It feels really nice.

Such a cute sweatshirt

Love these shirts!! Even my BF loves his!!

Had a problem with my order and they were quick to take care of the problem. great company to work with. Will definitely order again!!

Colors are not as vibrant as pictures shown. Faded and placement is off.

Nice shirt. Pleased with purchase

I ordered it November 25 never received my order

These shirts were a hit at a work Christmas party. They are true to size.

This sweatshirt is really cute. It runs big. But it runs big not true to size. Good price.

I will never buy from this seller again. I placed an order for these shirts on 11-25, and received them on 12-14. They are useless to me because I ordered them for a party on 12-9. I reached out to the seller three different times, and no response. I also contacted Jane. Unfortunately, Jane can’t credit my account because these are ‘custom.’ The seller would never get back with me about a refund or return. I make lots of purchases on Jane, and I’ve never had an issue like this. Poor business, and no customer service!

The listing says a pack of 2 for 14.99 and I bought a quantity 4 of a pack of 2. So I should have received 8, I only received 4. I have tried contacting support and haven’t gotten through to anyone.

My shirt did not turn out like I expected, but their customer service was spot on! They quickly met my needs and made sure I was happy with my order. I appreciate businesses that put customer service as a priority!!! Way to go Elle & Emmy! ❤️