
Personalized Bar & Rose Pendant
These necklaces were okay, but others I have received from this seller were not and the customer service was terrible and the seller was rude. I will not purchase from them anymore.
10,434 Customer Reviews
•Brookings, SD
•Member since September 2014
These necklaces were okay, but others I have received from this seller were not and the customer service was terrible and the seller was rude. I will not purchase from them anymore.
I love her designs. Second time ordering them, the first was for me, and the rest were for family members. They are the perfect gift (and very well made:)).
It’s been a month and still have not received. Seller will not re-ship. Or refund. I believe she is scamming people out of their money. I contacted Jane directly.
Got my rings today, they are beautiful but one of my child's name is spelled wrong even though it was right on the order form. Hoping I get a quick fix. editing to add, she responded to my email very promptly about the spelling error and is getting a new one sent out right away. I was very happy that she is fixing it with no charge. I will buy from her again.
LOVE THIS!!! Beautiful quality & perfect family ring!
I ordered this as a Christmas gift and I still have not been able to give. The product arrived in terrible condition: letters were crooked and not spaced evenly,ink stains, and over all poorly done. I contacted the seller with pictures and she stated that she had someone helping her stamp this holiday season and this one was "clearly not a good job". I'm assuming she didn't look at her product before sending it. She also stated that she would send another one, but has yet to do so. I have contacted Jane to see what they can do since the seller does not seem to care about customer service, and has been unresponsive to emails ever since she said she would send a new bracelet.
Absolutely AWFUL customer service!!! I placed my order on 11/6/17 and it is 1/1/18 and I have yet to receive my item OR an explanation about why I haven’t received it after sending multiple emails!
Looks cheap
Beautifully made! The rose gold color is very subtle and goes with everything. I love it!
Buyer beware. I never received the bracelet I purchased. I've tried to contact the seller through emails, with absolutely no response. The tracking number I received shows only that a label was printed, but the item never shipped, almost 2 months ago! So irritated! Not the way to do business. I won't be buying anything from this seller EVER again!
Love this!
I have not received this item & and all the links to track the shipment is not updated. They have the shipment pending since Dec 20. Today is Dec 30. This is the 2nd time thus has happened to me using Jane.com. These items were Christmas gifts.
I ordered this as a Christmas gift for my mother. One of the stones was to represent a December birthday. When the necklace arrived the stone was the incorrect color. I contacted the seller and asked if the necklace could be replaced by March (so it could be a birthday gift for my mother since the Christmas gift didnt work out) with the December stone being corrected. The seller's response was that her CHOICE of birthstone color for December was correct. My husband knows his birthstone! How are you going to argue with a 50 yr old about their birthstone? I provided her with several links to birthstone information from the Gemological Institute of America. I would not recommend this seller.