
23,617 Customer Reviews
•Idaho Falls, ID
•Member since January 2013
It’s cute but not loving the design. I’ve filled all the card slots which make the cards hard to slip out now that it’s full.
Perfect size! I was worried it would be too small but it's just right!
Love this clutch! Perfect for any outfit!
Love this hat. Fits adult heads. Great material, feels already broken in (not stiff and starchy) love it already
This is a beautiful purse! Very Roomy, stylish and great quality.
Better quality than I expected. Nice, leather-like material. Strong durable hardware.
Love it!!
Rec’d this purse on 2/3/20. After about 3 weeks of use, I found the straps were tearing where they were connected to the bag. On 3/17/20 I emailed the seller, several times with no response. I DO NOT RECOMMEND THIS PRODUCT OR COMPANY. I carried this bag about a month before it started tearing up and the sellers DO NOT CARE! The Jane rep was very attentive & tried to reach out as well with no response again.
Hi Autumn. We're so sorry this happened! Our customer service team was happy to help you with this issue, which we believe has now been resolved. If you still have questions or concerns, please reach out to us at [email protected]
I ordered this product over a month ago and have contacted this seller twice without a response other than their automated email. I was planning to use this as a diaper bag but honestly at this point I am so fed up I either want the product or a refund. Where is customer service with this company?
Hey Lindsey! We do show your bag was delivered! We are so sorry for any delay that was caused by our covid-19 state restrictions. We hope you are enjoying your fun Melea Convertible Bag and staying healthy. If you have any other questions please reach out to us at [email protected] and we would be happy to assist. xoxo
The quality is wayyyy lower then expected. The zippers are already having issues, and the buckles at the bottom come undone everytime I set the bag down so I have to fix them everytime I pick the bag up.
Maybe I would love my bag if I got it. This seller is a scam artist. Took my money and never sent my package and there are a ton others who didn’t get their either. Says it’s still processing, it’s been over a month. Beware of different sellers on Jane. Always check the sellers reviews before you purchase from them, wish I knew this before I got my hopes up and dropped $40 for nothing. Contacted the seller and never heard back. I’m highly disappointed in Jane for having this seller on here. Will not ever purchase from them again. Update: Jane refunded my money, thank you Jane! Still haven’t heard from the seller but now it’s not my problem ✌🏻
Hey Emily! We do show we reached out to you with the delay due to the Covid-19 and we apologize for any inconvenience this may have caused. We do also show we responded to you and refunded you promptly due to this delay. Let us know if you have any other questions. xoxo dani & em