Personalized Minky Fleece Blankets
The black is so faded on the blankets that it looks like it's tattered I emailed customer service and their solution was to wash it Ok? I washed it and the black still looks old and faced I asked to have it replaced with a different color and they said no and then I asked for my money back..5 days ago..and they never responded again Was willing to give them another chance but not anymore Don't buy
Hi Sheila, we are so sorry to read about your experience. We could not be more discouraged the details of the design were overlooked and you were not expecting a blue blanket and abstract elements. Per our conversation, we can offer a replacement at a discount but we are unable to offer a free item or make custom changes to the background on our blankets. We are very sorry the solution is unsatisfactory. All items are guaranteed by Boutique Monogram and Jane be exactly as shown on the deal. Please reach out if you need further assistance, we are happy to help. ~BM
