8,536 Customer Reviews
•United States, CA
•Member since September 2014
Loved the mat! Unfortunately our new puppy ate part of the backing and now it's ruined. It was great while it lasted and arrived fast. Would definitely order again once the puppy calms down.
Love this and customer service was great. The first one I got had and mark on it and they corrected it right away. I use it everyday.
The mats are darling!! However, I ordered 4 and 2 of them had long cuts done them Super sad about it I emailed the company but didn't hear back
Hi Laura, we are so sorry for any confusion & please check your messages on the 17th for our response to your concern. We offer a discounted replacement for any accidental damage caused by opening the package with a sharp object. Per our correspondence, please reach out to us or Jane directly if are interested. ~BM
Ordered, but never received nor did I get refunded.
Every purchase is guaranteed by Jane and Boutique Monogram to arrive at the destination on the order. We are again sorry you accidentally used an old address in your Jane account. For future mistakes, please reach out before shipment and we can make the change. ~BM
Great quality!
Just how I ordered
The colors are just as vibrant as pictured
Cute
Love this design and print
I received a defective item. The leopard print keyboard wrist rest came with creases on it. I have contacted seller via email several times with no direct response as to what can be done regarding the defective items. All I get back from them is their generic email they use.
There seems to be a communication issue, sorry about that. We have not received a message regarding your defective wrist rest. Please reach out to Jane so they can put you in touch with us and we can remedy any issue immediately. ~BM
The mouse pad/coaster set I received was damaged/defective. The black on the leopard print design looks smeared on the mouse pad/coaster set. I emailed the seller more than once, and all I get back is a generic email. I even sent another email with a picture of the defective item and no direct message back regarding the issue, only their generic email again.
There seems to be a communication issue, sorry about that. We answer all messages within 24 business hours and our emails are often blocked by spam or filters. If you haven't received our response, please reach out to Jane so they can put you in touch with us. ~BM
As pictured