Signature Style Thin Name Necklace
These are super cute and my daughters love them. However I’m only giving two stars because I noticed that one of them wasn’t completely laser cut all the way through. When I contacted the seller They were apologetic and very nice about it, however told me to send it back and they can re-cut the section that didn’t come out of the L, in her name. I didn’t feel like it should be my responsibility or worth the extra 2 to 3 dollars to pay for shipping. They never sent a prepaid label or offered to pay me back for shipping. I guess I’m glad it was for a 10-year-old who didn’t really care that part of the L wasn’t cut out properly. If it had been a gift for a friend, or an adult, I would’ve been a little more put out by this because i would want it to be fixed and would have had to pay for the return shipping to fix their problem. I didn’t get what I paid for, basically a completed, correct necklace, and then was going to be made to pay more for a flawed necklace when I paid for the return shipping. NO THANKS! So I’d say customer service not so great.
