12,463 Customer Reviews
•Nashville, TN
•Member since January 2013
The plastic was very cheap. Very disappointed
DO NOT BUY FROM THESE PEOPLE! I ordered 4 of these on Dec 2nd as Christmas gifts and never received them. The seller wouldn't respond when I inquired about them; therefore jane.com is supposed to be refunding my money now. I am so very disappointed because I was so excited to give these unique personalized gifts to the men in my life. Instead I showed up without a gift for them. Apparently this has happened to a lot of other people I noticed after I looked at some of the other recent reviews! I also think it's funny that this seller won't respond to the bad reviews that mention never receiving their order. They will only respond to the reviews that complain about the look of the item. Customer service is a joke from this seller.
Ordered these as gifts, arrived on time and exactly as I wanted!
Shipping is super slow. It’s the 31st and I still haven’t received it.
Never received my item. It was shipped before Christmas and the tracking info shows no movement. Contacted the seller and they did nothing to resolve this issue. Won’t buy from them again.
This was supposed to be a Christmas gift. It still has not shipped. I contacted Jane customer service to cancel it and I did not receive a response. You can only contact via email. There is no customer service phone number.
I have never gotten my item !!
Did not receive product in time like they said.
Ordered on December 9th, was an item “guarantee by Christmas. I emailed a few days before Christmas, no reply, it is now Jan 1 and I have yet to hear back and have not received the crayon holder.
Never received my ornament. I contacted the seller and they never replied. Never got my money back or anything. Very unhappy.
Just as described. Perfect for holiday gifts, the men in our family loved them!
If I could leave 0 stars I would. Ordered this on the 10th and it still says order processing. I’ve tried to contact seller and nothing, UPDATE: This is MUCH smaller in person. And they did not center name at all, will be throwing it away.
I ordered this on December 2. It still says processing. I’ve tried to contact the shop but no answer. Wanted to give it to my husband for Christmas. Maybe it’ll be here by next Christmas.
I ordered mine on Dec. 9th and still have not received this product. I also tried to contact the seller to get an update and I have not gotten a response back. Disappointed for now...
This was a ordered on December 8th and was one of the guaranteed delivery by Christmas (which was great because they were supposed to be Christmas presents) and it has yet to ship. Edited to add these just arrived and they are awful! NOT AT ALL AS PICTURED! What a huge waste of money!