12,487 Customer Reviews
•Nashville, TN
•Member since January 2013
Christmas gift for my husband. He loved it!
Just so so. Hard to use.
Poor customer service. It’s a shame. I ordered two products. One was perfect, the other item was spelled incorrectly. It was disappointing since it was a Christmas present and being in the personalization business, one would assume they would check the spelling before shipping the item. However, I understand accidents happen. What really upset me was their unwillingness to rectify the situation. I notified them immediately of the mistake and asked how to return the item and when I could expect a replacement. They didn’t answer my questions and I instead, kept asking me about the misspelled item. It took three days of playing email tag before they told me they would issue a refund. I DIDNT ASK FOR A REFUND. I wanted a replacement! After contacting them and asking for a replacement instead they didn’t even send a refund and never responded. I finally had to contact Jane directly to mediate the situation. I realize it was just days before Christmas but poor customer service is inexcusable.
Beautiful! These were exactly as described and pictured! Precious keepsake!!! My sister hung hers on the tree (I got two for my nephews). Well done.
Did not meet expectations the stamp didn’t show up
I purchased these for gifts and loved how they turned out!
The most unique gift for my girls! I haven’t been able find anything similar elsewhere. Great price and great quality! Definitely recommend!
The guys loved these! Not too worn. Little imperfections made it obvious they’re authentic!
