Whimsy Timber Reviews

I ordered this same product 4 years ago for my oldest granddaughter and recently ordered for my new grand baby. The quality of the material went from real/ sturdy wood to something that resembles wafer board. And the price was the same. Not happy.

I contacted the seller about this item to see if there was any way to expedite the item because I was purchasing it as a gift for a baby shower. She responded and said yes. Well, the package was originally supposed to be shipped by a certain date without even being expedited and it was shipped a few days later. I contacted her and received no response. If the item was shipped when I was told it would have been when placing my order I would have received the item in time and had time to paint it. Well, the item didn't come in time, and wasn't able to get it painted for the person. I would never purchase from this seller again.

Nice product but very poor customer service from the vendor. Jane.com was helpful but I never heard anything from the vendor on delayed shipping.

It was perfect for the new grand princess nursery

Took a long time to come in. Spelled wrong when it finally did. Have tried to reach out twice with no response.

I ordered this item over a month ago and my card has been charged. The tracking number was generated and it had shown as preparing to shop for weeks. I have tried contacting the seller with no response. I am now attempting to remedy the situation with Jane’s assistance and still haven’t heard anything. Very disappointing customer service.

Came weeks later than promised and not until I asked about it. When it finally arrived after 2 day shipping, it arrived broken and damaged in multiple places. The material is cheap and not worth the price! Ao disappointed!!

Absolutely perfect! Shipped very securely and arrived in a timely manner!! We ended up only using her first name for the room - but it turned out beautiful!

My item was shipped and came in timely manner, when received the first letter of the name was broken off. I reached out to seller and got no responds. Went through Jane support waited almost 2 weeks and still no responds from seller. Very disappointed, just wanted for my nursery. I guess I’ll have to order something new. Would not recommend as clearly their customers are not a priority.

Love this. It turned out supoer cute. The wood is thin and can break easily so be careful. Shipping packaging was great.

Bought this for a baby shower gift. It is so cute. Just remember that these are shipped unpainted. They are just as described and are high quality.

This was perfect! Bought as a gift and I love it! So do they

It’s very cheap and not made out of real wood. Very disappointed

This was the perfect addition to my granddaughter's nursery room. It arrived quickly and was just the perfect size. Thanks for your wonderful work!!! Would highly recommend.

Exactly what we wanted. However the individual letters were dented:-/ had to sand down to use