4,997 Customer Reviews
•Buford, GA
•Member since September 2015
The first time that I ordered this product was about three years ago. I was extremely satisfied. It was a nice piece of wood that it was made out of. I decided to purchase again and was so disappointed once I opened the box. It was made out of cheap, flimsy particle board. Please save your money!
The name sign was perfect. Not heavy at all, so it was able to go up on the wall with velcro command strips perfectly. It looks amazing and has definitely added that extra something to my granddaughter's room. Thank you.
Recurved FOUR random name signs and letters - NOT the name I ordered!! Jane.com was quick to respond but the seller will not respond and fix the mistake. Very disappointed.
The name is wrong
I received this puzzle with the letters not cut out properly. I reached out asking about new letters with a photo and never got a response. Very disappointed, wouldn’t recommend.
Wish I could give 0 stars. Hope nothing goes wrong with your order because you will never hear back from them again! They didn’t even respond to the Jane customer service multiple times. Terrible customer service.
Love it!!
I am highly disappointed, as this was for my daughters nursery. She packaged it good for the first 4 letters for the ship but the last two letters weren’t packed good enough and it broke the last two letters of her name. I have tried to email the company 3 times!!!!! And now contacted Jane, and still nothing!!!!
My name came broken. I have reached out to the seller and they have never responded. I spent over 60.00 for a broken piece I can't use and can not get anyone to respond.
I ordered this same product 4 years ago for my oldest granddaughter and recently ordered for my new grand baby. The quality of the material went from real/ sturdy wood to something that resembles wafer board. And the price was the same. Not happy.
I contacted the seller about this item to see if there was any way to expedite the item because I was purchasing it as a gift for a baby shower. She responded and said yes. Well, the package was originally supposed to be shipped by a certain date without even being expedited and it was shipped a few days later. I contacted her and received no response. If the item was shipped when I was told it would have been when placing my order I would have received the item in time and had time to paint it. Well, the item didn't come in time, and wasn't able to get it painted for the person. I would never purchase from this seller again.
Nice product but very poor customer service from the vendor. Jane.com was helpful but I never heard anything from the vendor on delayed shipping.
It was perfect for the new grand princess nursery
Took a long time to come in. Spelled wrong when it finally did. Have tried to reach out twice with no response.
