Trendy Baby Mocc Shop Reviews

Hello! I am so sorry your experience has not been what you had expected. My customer service is my number one priority and I will always do whatever I can to ensure you get what you need! :) Through emails, I have communicated that Jane issued your refund once I received the shoes, but it does sometimes take more than a day to process it. Please let me know if there is anything else I can do to help!

Hello there, I am so sorry your experience has not been what you had expected and I assure you that I do everything I can within my abilities to remedy any customer concern. After responding to your first email letting you know that I would gladly send you a new pair at no expense to you, I had sent you a message via PayPal prior to your last email with new tracking information for your new pair, also indicating that I had made and sent you an additional free pair along with your gray pair. I apologize for any miscommunication that took place and if you didn't receive my message via PayPal to your email! Please let me know if there is anything else I can do to improve your shopping experience with my shop; my customer satisfaction is always priority.