Sealed Paperie Reviews

Thank you for your order! I'm sorry to see the low review. I have reached out via email several times but have not received a response. I doubled checked your order and it does show "DENALU" as the personalization, so it was made as requested per the personalization left on the invoice. I do have it listed to double check any personalization as orders will be made just as they are left on the invoice. I apologize for the in transit time, it looks like it was longer than usual but I'm not seeing that it was a couple months. It looks like it went back and forth for an extended time throughout distribution centers, but after it got moving it took only a couple days for delivery. So I apologize for that in transit delay. I will be glad to take a look at the phone number to see what happened there and get that corrected for you. As always you are welcome to email with any questions or concerns and I will be glad to get any problems corrected. Thank you :)

Thank you again for your order! I'm so sorry to see this low review. As per our emails and the tracking information, your order does show it was delivered. Jane Support and myself have reached out several times to offer help and provided information on how to file a claim. Please let me know if I may be of further help. Thank you

Thank you for your order, and honest review! The clouds/base should fit snug onto the rainbow, which makes them stay attached and stand sturdy. If they are not snug, gently push each cloud base onto the rainbow, please keep in mind that it is fragile and can break. Please let me know if I may be of further help. Thank you! :)