2,481 Customer Reviews
•Piney Flats, TN
•Member since November 2016
My first package was delivered to the incorrect address and the seller quickly remade and resent!
I placed my order at the end of August and it said it was delivered to a place in Texas on September 7. I contacted the seller and she responded that the wrong tracking info was placed and would update the tracking number. It still has not updated and I have yet to receive my keychain. I contacted the seller again and have not had a response. I am very disappointed as I have never had any issues with Jane orders before.
Thank you so much for your order! Also I did respond to each email received I also sent you the updated/corrected tracking info and IT WAS DELIVERED TO YOUR CORRECT ADDRESS on file according to the tracking information.
Perfect!
Very cute. Excited to gift my niece for her 16th birthday!
My girls love this simple monogram touch! Very happy with this purchase and quick delivery!
It peeled off after the second day of use.
Ordered 8/26 was supposedly shipped 9/1. Was supposed to receive 9/4. Tracking has given me two different destinations it was "delivered to" one in TX and the other MI. Contacted seller asking what was going on and questioned them for a refund and explained it looked like it was delivered to another state they stated tracking info was incorrect they would update. New tracking info is still incorrect. I have still not received the package. Very unsatisfied. First issue I have had on Jane.
Thank you for your order! I am very sorry for the mistake. As I explained in the email, sometimes mistakes do happen and I apologize. The tracking was correct and was mis-delivered and sometimes postal errors do occur. Your order has been remade and should be delivered in just a few days.
