2,270 Customer Reviews
•Hillsborough, NC
•Member since August 2016
Horrible! They told me that heating process leaves a big square of discolored (at least three shades different) of the actual outfit shade. And also that it will fade in time, are you for real? This is not true whatsoever because I have ordered many times having something with a name or initials on it whether it was on a shirt or hat or article of clothing and never had this. On their advertisement on Jane it does not even show any of the outfits there with a square. And it leaves the square on the front and the back. I will never buy from them. And I am totally as upset with Jane (Probably more upset with Jane) not answering any of my texts except once but then never got back. I finally just get the sellers email and text them and they did text me right back giving me this info which is just an excuse.  All they needed to do was fix the problem that they created and acknowledge it and they did not do that. Jane has gone downhill so far. I have spent hundreds and hundreds of dollars there and will not buy from Jane anymore because of the communication with their new system that does not work.
There often appears to be a "square" from where the heat press touches the material, especially with certain colors. Once washed, you will no longer see it. We asked the customer to wash the romper, and let us know if there was still an issue.
Name was misspelled and it’s super small.
If I could I would give no stars. Never received my order and have not heard from the seller. Do NOT buy from this company.
A refund was given for this order several days ago by Jane :)
Turnaround time was beyond what was expected! Super impressed! Romper is so adorable and soft!
I bought the red for my Shih Tzu and love it ❤ It's vibrant and bright, I would definitely buy again. My Shih Tzu is a little chunky, so the small is a little snug.
Super cute! My niece loved it!
Love them
This was supposed to ship 12/1 and still has not. I will update review after I receive - it is a Christmas gift Ultimately the seller cancelled and I no longer have this option as a gift
Material is on the thin side , otherwise good & the print came out beautiful!
It’s adorable but very thin.
So soft and cute!