Rocket Bug, LLC

Rocket Bug, LLC Reviews

2,264 Customer Reviews

Hillsborough, NC

Member since August 2016

Average Rating

Overall Score
4.7 out of 5

Rating Breakdown

2,264 total reviews
5
1,918 (85%)
4
186 (8%)
3
70 (3%)
2
34 (2%)
1
56 (2%)

Personalized Boys & Girls Rompers

Rating:

It is absolutely precious

Recommends this product
Verified buyer from
Deridder, LA

Personalized Long Sleeve Romper | "Initial Is For The Name"

Rating:

adorable outfit, very soft almost silky material

Recommends this product
Verified buyer from
Baton Rouge, LA

Personalized Hello Knotted Gown With Matching Hat

Rating:

Beautiful navy color and soft knit.

Recommends this product
Verified buyer from
Fayetteville, AR

Customized Sport Jerseys | Toddler & Children's

Rating:

I love the quality and style of the shirt but the vinyl is peeling off the shirt straight out of the packaging 😔

Verified buyer from
Ashkum, IL

Personalized First & Middle Name Knotted Gown

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Thaxton, MS

Personalized Silky Long Sleeve Rompers

Rating:

Love this cute little outfit for my little boy! And it’s very soft!

Recommends this product
Verified buyer from
Elmwood, TN

Personalized Boys & Girls Rompers

Rating:

Just as expected! Made a great gift!

Recommends this product
Verified buyer from
Scotch Plains, NJ

Personalized Doggie Hoodie

Rating:

Very very small. My toy manchester terriers are 11 and 14 pounds I bought large and they are too small. Material is pretty cheap.

Does not recommend
Verified buyer from
Hurricane, UT

Personalized Doggie Hoodie

Rating:

Sizing was way off and sent another for Xmas!

Recommends this product
Verified buyer from
Eden Prairie, MN

Personalized First & Middle Name Sleeveless Romper

Rating:

The material is so soft! Super cute with a white turtle neck when it’s cold. My daughter already has plans to alter it for a build a bear when he outgrows it!

Recommends this product
Verified buyer from
Ponte Vedra Beach, FL

Personalized First & Middle Name Long Sleeve Rompers

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Huntsville, AL

Personalized Doggie Tank

Rating:

runs small

Recommends this product
Verified buyer from
Mandan, ND

Personalized Doggie Hoodie

Rating:

Order size up.0 pound dog could not wear the large. So I would've ordered an extra large for him.My 70 pound dog could not wear the large. So I should've ordered an extra large for him.

Recommends this product
Verified buyer from
Fort Smith, AR

Personalized Team Sport Jersey Bodysuit

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Fredonia, KS

Personalized Children Christmas PJs

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Leesburg, TX

Personalized New To The Crew Long Sleeve Romper

Rating:

Horrible! They told me that heating process leaves a big square of discolored (at least three shades different) of the actual outfit shade. And also that it will fade in time, are you for real? This is not true whatsoever because I have ordered many times having something with a name or initials on it whether it was on a shirt or hat or article of clothing and never had this. On their advertisement on Jane it does not even show any of the outfits there with a square. And it leaves the square on the front and the back. I will never buy from them. And I am totally as upset with Jane (Probably more upset with Jane) not answering any of my texts except once but then never got back. I finally just get the sellers email and text them and they did text me right back giving me this info which is just an excuse.  All they needed to do was fix the problem that they created and acknowledge it and they did not do that. Jane has gone downhill so far. I have spent hundreds and hundreds of dollars there and will not buy from Jane anymore because of the communication with their new system that does not work.

Seller Response

There often appears to be a "square" from where the heat press touches the material, especially with certain colors. Once washed, you will no longer see it. We asked the customer to wash the romper, and let us know if there was still an issue.

Does not recommend
Verified buyer from
Fort Pierce, FL

Personalized Nickname Long Sleeve Romper

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Wellington, TX

Personalized Doggie Hoodie

Rating:

Name was misspelled and it’s super small.

Does not recommend
Verified buyer from
Lubbock, TX

Personalized Cozy Soft Crewneck Sweatshirt

Rating:

If I could I would give no stars. Never received my order and have not heard from the seller. Do NOT buy from this company.

Seller Response

A refund was given for this order several days ago by Jane :)

Does not recommend
Verified buyer from
Ethelsville, AL

Personalized First & Middle Name Long Sleeve Rompers

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Fitzgerald, GA