Refinery Number One, Inc

Refinery Number One, Inc Reviews

21,202 Customer Reviews

Roseland, VA

Member since January 2016

Average Rating

Overall Score
4.6 out of 5

Rating Breakdown

21,202 total reviews
5
17,287 (82%)
4
1,778 (8%)
3
604 (3%)
2
379 (2%)
1
1,154 (5%)

Scripture & Hymn Canvas Wall Hangings

Rating:

Writing is slanted. Image is misleading even though I did notice the size measurements. Disappointed

Seller Response

We are so sorry to hear that there was a defect with your order :( Please reach out to us at [email protected] or on our Facebook page and we will make this right by you! Many thanks :)

Verified buyer from
Richlands, NC

Vintage Hymn Prints | Over 200 Hymns

Rating:
Rated 5 out of 5 stars
Verified buyer from
Ogden, KS

Watercolor Map Canvas Prints

Rating:

These are absolutely beautiful!! I can't wait to frame them and get them hung up. I bought several, one from each state I've lived in. I also bought an extra Idaho one for my friend's birthday who was born and raised there. I can't wait to give it to her.

Verified buyer from
Louisville, KY

Watercolor Map Canvas Prints

Rating:

I got the Florida print as a surprise for my husband, and he LOVED IT. The paper weight is excellent, and the art is incredible!! Would definitely order again!

Verified buyer from
Auburn, WA

Vintage Hymn Prints | Over 200 Hymns

Rating:

Printed nicely and on good quality paper. The seller emailed me about a delay and the prints finally arrived today. I am very happy about the price and quality.

Verified buyer from
Goshen, OH

Definition Prints | 11x14 or 8x10

Rating:

Arrived bent.

Seller Response

Hello - Oh goodness, I'm so sorry to hear this! We do ship our prints in rigid envelopes, with stickers on them saying "do not bed" - but sometimes the post office has other ideas :( Please reach out to us at [email protected] or on our Facebook page and we will immediately reship these. Many thanks! :)

Verified buyer from
Sparks, NV

Scripture & Hymn Canvas Wall Hangings

Rating:

These aren't actually canvases, not what I was expecting. More like a thin canvas material.

Seller Response

Hello - I am sorry to hear that you are unhappy with your order. We tried to be clear in the description, but I guess we need to have another go at the text. As always, if you are unsatisfied with your purchase, you are more than welcome to return them for a full refund. Many thanks! :)

Verified buyer from
Auburn, AL

Rustic Farmhouse Pillow Covers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Crandall, TX

Boho Chic Pillow Covers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Poulsbo, WA

Boho Chic Pillow Covers

Rating:

Cute covers, colors are darker/deeper than what's shown. Major negative is that shipping took FOREVER!

Verified buyer from
Salt Lake City, UT

Scripture & Hymn Canvas Wall Hangings

Rating:

Shipping took a long time. They were shipped out after the promised time. I emailed the seller and never heard back. There are spots on the product that the ink isn’t even because there were strings or fabric when printed. I’d contact the seller about my issues but I probably won’t hear back like with my previous email.

Seller Response

Hello - We are sorry to hear you are unhappy with your order. As these items are hand silk screened, they do take a bit of time to fulfill :( If you could please send us a photo of the problem area on your wall hanging so that we refine our silk screening process in the future. Please reach out to us at [email protected] or on our Facebook page we will replace your hanging ASAP. Many thanks!

Verified buyer from
Oviedo, FL

Scripture & Hymn Canvas Wall Hangings

Rating:

LOVE THESE! Great quality and well made. If I were to knock on anything, it would be roll instead of fold for shipping and one of the songs didn't have chords, the notes are rather bland looking but it's not enough to knock it down a star. Well done!

Verified buyer from
Anderson, SC

Vintage Hymn Prints | Over 200 Hymns

Rating:

Absolutely beautiful!

Verified buyer from
Madison, MS

Vintage Hymn Prints | Over 200 Hymns

Rating:

Shipping was extremely slow!! No communication from seller.

Seller Response

Hello - I am sorry to hear you are unhappy with your order. We did reach out to you about this delay on May 16th, at 2:37PM (Eastern Time). Our messages do sometimes get sent to spam folders - but unfortunately this is beyond our control :( We do apologize for any inconvenience you have experienced. Many thanks!

Verified buyer from
Paris, TX

Vintage Hymn Prints | Over 200 Hymns

Rating:
Rated 5 out of 5 stars
Verified buyer from
El Dorado, AR

Watercolor Map Canvas Prints

Rating:

It’s been almost a month and I still haven’t received my prints. I emailed twice and still have heard nothing.

Seller Response

Oh goodness - these should have shipped weeks ago. Let me check your order and we will make sure to drop them off at the post office first thing tomorrow morning. We will tuck a couple of free prints inside as an apology. Many thanks for reaching out!

Verified buyer from
Saratoga Springs, UT

Quotes & Literature Posters | 24"x36" | Free Shipping

Rating:

The prints are fine and I like the quotes I chose, but I think they’re something I could’ve made at home.

Verified buyer from
Montrose, MN

Watercolor Map Canvas Prints

Rating:

I odered the Germany and the Hawaii one. The shape of rhe hawaiian islands are bot correct and i contacted the seller a week ago and didnt hear back. I want to return the hawaii one. Not going to order from this seller again. Lesson learned

Seller Response

Hello - I am sorry to hear that you are unhappy with your order. Please reach out to us at [email protected] or on our Facebook page - and we will fix this ASAP. Many thanks!

Verified buyer from
Copperas Cove, TX

Personalized Night Sky Prints

Rating:
Rated 5 out of 5 stars
Verified buyer from
Bossier City, LA

Watercolor Map Canvas Prints

Rating:
Rated 5 out of 5 stars
Verified buyer from
,