Qualtry

Qualtry Reviews

16,032 Customer Reviews

Pleasant Grove, UT

Member since April 2014

Average Rating

Overall Score
4.3 out of 5

Rating Breakdown

16,032 total reviews
5
11,759 (73%)
4
1,441 (9%)
3
700 (4%)
2
482 (3%)
1
1,650 (10%)

Personalized Wine Bottle Balancers

Rating:

Bought for a gift and the engraving is not all even. Some parts are darker than others. Unique item. Good gift with a bottle of wine.

Verified buyer from
Millstone Township, NJ

Personalized Throw Pillow Cover For Family

Rating:

I love it!

Verified buyer from
Nahunta, GA

Personalized Glass Lanterns

Rating:

When delivered the glass was broken. One side completely busted and another six broken also. I've tried contacting the seller and still no reply. They need to package it better.

Seller Response

Hi There, Im sorry to hear about the error on your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Barbourville, KY

Personalized Throw Pillow Cover For Family

Rating:

Disappointed. Names are soooooo much smaller than they appear in the pics on here!! They look kinda silly on the pillowcase given how small the writing is.

Verified buyer from
Gastonia, NC

Personalized Extra Large Cork Trivet | 11.5"

Rating:
Rated 5 out of 5 stars
Verified buyer from
Bartlett, TN

Personalized Throw Pillow Cover For Family

Rating:

I love it!

Verified buyer from
Nampa, ID

Personalized Glass Lanterns

Rating:
Rated 4 out of 5 stars
Verified buyer from
Boaz, AL

Personalized Welcome Baby Throw Pillow Covers

Rating:

Looks the same as the picture shown. Pretty happy with this product.

Verified buyer from
Broken Arrow, OK

Personalized Extra Large Cork Trivet | 11.5"

Rating:
Rated 5 out of 5 stars
Verified buyer from
Woodbury, TN

Personalized Wine Bottle Balancers

Rating:

Do not ever buy this item. They sent me two only error that was fixed was they fixed the uncentered circle that they screwed up the first time, and they were suppose to spell out the dam date. I received the second one today date still is not spelled out. Must be incompetent people working for them especially after four emails back and forth with the Company explains the problem, what needed to be fixed, I’m then told I need to wait 4-6 weeks after I received an email earlier stating it would be corrected and sent out I want a full refund it’s in the trash.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Does not recommend
Verified buyer from
East Norriton, PA

Personalized Family Name Mug | 11 Oz

Rating:

I ordered two coffee mugs. One in white and one in black with the same names on both. I only got the black one correct, but received another black one with other names on it. Haven't heard back from seller to correct it yet.

Seller Response

Hi There, Im sorry to hear about the error on your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Longview, TX

Personalized Throw Pillow Cover For Family

Rating:

The perfect gift!

Verified buyer from
Kearney, NE

Personalized Glass Lanterns

Rating:

Arrived with the glass completely shattered into small slivers. I have emailed with no response received.

Seller Response

Hi There, Im sorry to hear about the error on your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Lexington, KY

Personalized Throw Pillow Cover For Family

Rating:
Rated 4 out of 5 stars
Recommends this product
Verified buyer from
Lanett, AL

Personalized Family Name Mug | 11 Oz

Rating:
Rated 5 out of 5 stars
Verified buyer from
Acworth, GA

Personalized Christmas Lantern | Holiday Decor & Gift

Rating:

The lantern is nice, service and delivery have sucked. I only received half of my order and customer service at Jane is very difficult to get ahold of. They were not able to locate the other half of my order or tell me when it will arrive. I was told the vendor would respond in 48 hours.Very disappointing. I was planning on giving the gifts at the Christmas party, now I have to go shopping again. Will never buy from them again.

Seller Response

Hi There, Im sorry to hear about the error on your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Lexington, OH

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Verified buyer from
The Rock, GA

Personalized Pashmina Scarves

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Chesapeake, VA

Personalized Glass Lanterns

Rating:

Item broken/damaged upon arrival

Seller Response

Hi There, Im sorry to hear about the error on your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Clanton, AL

Personalized Mini Cutting Board

Rating:

There is something in the middle of the front of the board. They should have used a different one. It looks terrible. Can’t set out

Seller Response

Hi There, Im sorry to hear about the error on your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Cookeville, TN