Qualtry

Qualtry Reviews

16,032 Customer Reviews

Pleasant Grove, UT

Member since April 2014

Average Rating

Overall Score
4.3 out of 5

Rating Breakdown

16,032 total reviews
5
11,759 (73%)
4
1,441 (9%)
3
700 (4%)
2
482 (3%)
1
1,650 (10%)

Personalized Pet Placemats | 12" x 18"

Rating:

Horrible! They sent me the wrong print

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Pollock Pines, CA

Personalized Throw Pillow Cover For Family

Rating:
Rated 4 out of 5 stars
Verified buyer from
Brainerd, MN

Personalized Art Kit

Rating:

Very cute and as described. Took over a month to receive. I got a notification to review this product several days before receiving the item. The tracking info said it was picked up by NEWGISTICS on Nov 15th. I didn’t receive it until DECEMBER 4th. I think the company needs to reevaluate using the shipping partner.

Verified buyer from
Oklahoma City, OK

Personalized Nice/Naughty List Tees

Rating:

Never received the item. Tried multiple times to contact seller with no response!

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Thornton, CO

Personalized Throw Pillow Cover For Family

Rating:

I ordered for Christmas present and received someone else's pillowcase. I've tried contacting the company, but cant get a response. Pillow case would be nice if I had the correct order/names.

Seller Response

Hi There, I'm sorry to hear about the error on your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Monroe City, MO

Personalized Mini Cutting Board

Rating:

It's taken 3 weeks of "processing" and you still haven't shipped. I probably wont have this in time for christmas. I've NEVER had this happen on Jane app.

Seller Response

Hi There, I'm sorry to hear about order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Logan, UT

Personalized Jumbo Toy Storage Bags

Rating:

I loved the bag! But when asked how to personalize it I simply wrote my child’s name like this *not my child’s real name* “Matthew” because the bag I ordered said as an example on the actual bag “Micah’s Toy Bag” but when I got my bag is said Matthew Toy Bag and it looks weird but it took over three weeks to get it so I don’t have time to reorder and get it by Christmas

Verified buyer from
Hot Springs, AR

Personalized Extra Large Cork Trivet | 11.5"

Rating:

cute

Verified buyer from
Fort Worth, TX

Personalized Family Name Mug | 11 Oz

Rating:

Bought as a gift for grandma and it turned out adorable

Verified buyer from
Fort Worth, TX

Personalized Mini Easy Carry Cutting Board

Rating:

Worst customer service ever. I've tried contacting them twice and Jane.com even tried contacting them. They sent me 2 cutting boards instead of the three I ordered for Christmas gifts. The invoice sent with the cutting boards states they charged me for the 2, but my credit card was charged for three. Don't order from this company.

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Verified buyer from
Acampo, CA

Custom Bamboo Coasters | Set Of 2

Rating:
Rated 5 out of 5 stars
Verified buyer from
Ringgold, GA

Personalized Throw Pillow Cover For Family

Rating:

Love these!! I had to update with new grand babies! Looks expensive.

Verified buyer from
Cross Plains, TN

Custom Bamboo Coasters | Set Of 2

Rating:
Rated 5 out of 5 stars
Verified buyer from
Bardstown, KY

Personalized Art Kit

Rating:

This turned out absolutely precious for a present for my nine year old niece. She’s going to love it and the company shipped it faster than they predicted. The supplies inside are somewhat cheaper but can all be refilled with other art supplies so for the price it’s a good deal I feel.

Verified buyer from
Lockport, NY

Personalized Mini Easy Carry Cutting Board

Rating:

I would not recommend this vendor, my order was incomplete and I've trying to get in touch with them for a week without any luck. Vendor unresponsive.

Seller Response

Hi There, I'm sorry to hear about your order. For further assistance, we have sent you a message on the order. Looking forward to hearing from you soon.

Does not recommend
Verified buyer from
Dallas, TX

Personalized Glass Lanterns

Rating:

Never received my lantern , had to email them 1 month after placing my order and they told me that they were sold out when I ordered but they never emailed to notified me of that.

Seller Response

We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our costumer support team. We will do everything we can to make sure this doesn't happen again.

Verified buyer from
Sweetwater, TX

Personalized Art Kit

Rating:

Perfect for those young crafters. Study wood case, plenty of art tools Inside for a great price. Thank you

Verified buyer from
Fort Lee, VA

Custom Bamboo Coasters | Set Of 2

Rating:
Rated 5 out of 5 stars
Verified buyer from
Covington, GA

Personalized Pet Placemats | 12" x 18"

Rating:
Rated 5 out of 5 stars
Verified buyer from
Canton, GA

Personalized Throw Pillow Cover For Family

Rating:
Rated 5 out of 5 stars
Verified buyer from
Highland Mills, NY